Parhaat kylpylän tarjoavat hotellit kohteessa Ashigarashimo District

第一次體驗這種純日式旅館，雖然衹是匆忙的住了一晚，但體驗十分豐富多彩。服務人員熱情且貼心，雖然幾乎全靠翻譯機和肢體語言，也並沒有影響我們交流。負責照顧我們的阿姨會耐心幫我們換裝，提醒我們去欣賞櫻花，問問我們去哪玩，感覺特別像自家親戚在照顧來旅行的孩子。這大概就是家庭旅館的含義吧。晚餐和早餐都十分美味，且充足！女生真真是吃不完啊！在得知我們有人生日，更是得到了手寫的祝福卡片，感動極了！我們朋友約好下次要多留點時間再來這裏！

Tämä oli toinen kerta, kun yövyin tässä hotellissa. Hotellin ympäristö oli erittäin hyvä, ja kuumat lähteet olivat myös erinomaiset. Ateriat olivat runsaat, ja aamiainen ja illallinen toimitettiin huoneeseen. Grilli- ja hot pot -ruoissa oli kuitenkin voimakas haju, ja minun piti kysyä useita kertoja ennen kuin minut päästettiin syömään ravintolassa. Matkakumppanini sairastui, ja taloudellisen taantuman vuoksi kaikki lähellä olevat apteekit olivat suljettuina. Hotellin ensiapulaukku oli vanhentunut, tuskin riittävä tilapäiseen hätätilanteeseen. Kaupunki oli melko hiljainen; metsätaidemuseo ja nähtävyysjuna olivat vielä paikallaan, mutta ne olivat selvästi hyvin ränsistyneitä.

A beautiful hotel sited beside a nice lake. Very good view and it has a nice public onsen. Service is good, food is good and nice big soft beds. The only bad thing is that it is very far from the major town. You have to drive out for food. Once you buy your snacks and drinks in advance, then it will be all good.

Overall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese. The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small. They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience

Booked with private onsen - best part of the hotel! The public onsen was never busy when we went and perfectly enjoyable. The nearby one that guests have access too offers more onsen options and is worth the 3 minute walk over. As others say, the buffet isn’t great. Most food is cold - so pick options you expect to be so (sushi etc) for the best option. The service was very good and the staff very helpful and friendly.

We got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold. The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps. Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough. The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive. Would recommend!

Yleisesti ottaen vaikutelma on myönteinen, ja kiitämme henkilöstöä heidän huolestaan. Kuitenkin ryokan on melko vanha, ja kaikkien huoneiden sisällä on haju ikä, mikä ei ole kovin mukavaa jäädä sinne. Japanilainen ruoka on hyvin erityistä se on vain henkilökohtainen maku, mutta en voinut saada aamiaista tai lounas siellä. Koska tämä oli kaikkein kalliin “hotelli” matkustamisen aikana 14-day Japanin ympäri, odotuksemme olivat hieman korkeammat. Joka tapauksessa kiitämme henkilöstöä tästä ainutlaatuisesta kokemuksesta.

숙소가 고라역 근처인데, 힐링만 하러 오기에는 아깝네요. 고라역까지 온김에 꼭 리프트타고 올라갔다오는게 좋은데, 료칸이라 그것도 아까울수있어요. 조식은 뷔페식이고 괜찮았고, 석식은 술하고 음료 많은데 식사는 좀 적은감이 있어요. 바로앞 편의점인 것도 좋고, 방에 욕실있는곳이 정말 좋았습니다.

This ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here. This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY. The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.