AC Hotel Melbourne Southbank arvostelua

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback with us. We are grateful for your input, as it helps us improve our services and ensure a better experience for all of our guests.We understand that our location may not be as convenient for some, and we appreciate your understanding of the limited shopping options nearby. We're glad to hear that you enjoyed the swimming pool, and we appreciate your comments about its likeness to the photos.Regarding the front desk area, we acknowledge that during peak check-in times, the space can feel a bit crowded. Please rest assured that we are constantly looking for ways to improve our check-in process, and your feedback is invaluable as we strive to enhance guest experience during busy periods.We're pleased that you found your room to be clean and comfortable. Our team works hard to maintain a high standard of cleanliness and hospitality, and it's great to hear that it made a positive impression.We hope to welcome you back in the future, and we'll continue to work towards making our services even better for all our guests. Should you have any other suggestions or concerns, please don't hesitate to reach out.Thank you again for your valuable review.Best regards, Tracey Pham Front Office Supervisor

Majoituspaikan vastaus: Dear Bastine, Thank you for your valuable feedback! We're happy to hear that you found the hotel is suitable for vacation and business trip. Should your travel schedule bring you back to Melbourne, we hope to welcome you in the future! Best regards, Tracey Pham Front Office Supervisor

Majoituspaikan vastaus: Hi Sock, Thank you for your valuable feedback! We're happy to hear that you found the location convenient and enjoyed your stay overall. We understand your concern about the lighting arrangement in the room, and we apologize for the inconvenience it caused. We will certainly look into improving the lighting options to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to welcome you back soon for another pleasant stay!Best Regards, Tracey Pham Front Office Supervisor, AC Melbourne Southbank

Majoituspaikan vastaus: Thank you for sharing your thoughts with us! We’re delighted to hear that you had a positive experience and enjoy the pool, gym and breakfast. Your feedback is important to us as we continue to strive for excellence. Hope to welcome you back in the future! FO supervisor - Tracey Pham

Majoituspaikan vastaus: Thank you for your feedback, Regarding parking, we are understanding that it is not convenient when the hotel does not have on-site parking. We appreciate your understanding of the limitation. Hope to have the pleasure to welcome you back! AC Front Office Supervisor

Majoituspaikan vastaus: Dear guest, Thank you for sharing your experience with us! We are sorry that your stay did not meet your expectations, especially regarding the soundproofing and room size. We are totally understanding how these issues impacted your comfort. Thank you again for sharing your thoughts, Best regards, Tracey Pham - FO supervisor

Majoituspaikan vastaus: Thank you for sharing your thoughts with us! We’re delighted to hear that you had a positive experience and find our rooms clean and nice. Your feedback is important to us as we continue to strive for excellence.Hope to welcome your back in the future! FO supervisor - Tracey Pham

Majoituspaikan vastaus: Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our customer service stood out to you. Our team works hard to provide exceptional service, and it’s incredibly rewarding to know that their efforts made a positive impact on your stay.We look forward to welcoming you back to you on your next visit.Tracey Pham,Front Office supervisor

Majoituspaikan vastaus: Thank you for sharing your thoughts with us! We’re delighted to hear that you had a positive experience overall. Your feedback is important to us as we continue to strive for excellence.Tracey Pham,Front Office supervisor

Majoituspaikan vastaus: Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience. Your feedback is important to us as we continue to strive for excellence.Tracey Pham,Front Office supervisor

Majoituspaikan vastaus: Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our bed are at great size for you. We look forward to welcoming you back to AC on your next visit.Tracey Pham,Front Office supervisor

Majoituspaikan vastaus: Thank you for sharing your thoughts with us! We’re delighted to hear that your family had a positive experience overall. Your feedback is important to us as we continue to strive for excellence.Tracey Pham,Front Office supervisor

Majoituspaikan vastaus: Thank you for your kind feedback! We’re so pleased to hear that you felt you received good value for your stay with us. We strive to provide our guests with a great experience at an affordable price, and it’s wonderful to know that we met your expectations.We hope to welcome you back to AC Melbourne soon! Tracey Pham,Front Office supervisor

Majoituspaikan vastaus: Thank you so much for your wonderful and very detailed feedback! We’re thrilled to hear that you had a great experience and that our customer service stood out to you. Our team works hard to provide exceptional service, and it’s incredibly rewarding to know that their efforts made a positive impact on your stay.We look forward to welcoming you back to AC Melbourne on your next visit.Tracey Pham,Front Office supervisor