Leonardo Royal Southampton Grand Harbour

When you walk into this hotel you are welcomed by friendly reception staff in a grand lobby which smells divine. There is iced fruity water and fruit available. I booked a balcony room which was very spacious although a little worn around the edges. The bed was large and comfortable but the pillows were not good and could do with replacing. There was a large TV with multiple channels and tea and coffee facilities. There was a dressing table with poor lighting but decent mirrors, spacious wardrobe and area for dressing and shelf for suitcase. The bathroom was large with toilet and also bidet, a regular sized bath but very small shower. The water didn’t run away too well in the shower tray so I ended up with several inches of water in the tray. There was hand wash and lotion available. The balcony was more like a ledge and was not not wide enough to even have a chair outside but it was very pleasant with the door open and the sun shining through in the evening. It was nice to stand on the ledge and watch the cruise ships come in and out. The reception staff were very friendly and helpful and upgraded me to free parking for the two days that I stayed which was great. I didn’t eat in the hotel as there are numerous cafes and restaurants in the area. All in all, I enjoyed my stay and would stay again.

Old hotel with small room. Location is good, short walk to West Quay Mall, breakfast is ok except the croissant is excellent.

Hotel was in a great place for use close to West Quay. Well looked after staff very helpful would have no worries stopping there again.