Vieraskäyttäjä
31. tammikuuta 2023
I wrote a review when we stayed for 4 nights in August 2022. I am making the effort to write another, since my original review is no longer to be found. I do not understand why the good reviews remain and the bad reviews disappear. Is Rivendell getting friends to give good reviews and are not actual guests. The rooms are very tiny. The bed horribly uncomfortable and no place to sit in the room other than on the bed. The pictures of the rooms are deceiving. Note when booking a room, there are not pictures assigned to that booking. There was no breakfast and was advised too late to change reservations. There was no one around to help with the luggage on the steep narrow stairs, as originally said there would be. No light bulbs at the side table lamps. Instant coffee and tea on a wobbly TV tray. Bathroom tiny, toiletries was one liquid soap, for hands, face, shower and hair. We have stated in allot of places, would not go back to this one. Also, I choose the option to pay at property. They charged my credit card days before my arrival, not on my arrival. Probably because they knew no one would be there for our arrival, as promised. The clean room had black around the bottom of the shower and the windows. During the hot spell in England at the time. Just advising I am rewriting this review again, since my original somehow was removed. I wonder if this one will stay up. I am a valid guest, I have the confirmation # and the charge on my credit card to prove it.
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