Novotel Melbourne South Wharf arvostelua

Majoituspaikan vastaus: Dear d863f291, Thank you for this great review.We are really pleased we met your expectations.We look forward to welcoming you back soon. Kind regards,Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們遺憾地注意到您在抵達時未能享受到便捷的搬運服務，並且發現我們的登記處在五層可能給您帶來了不便。我們理解這可能在您攜帶多件行李時造成了一些困擾。請接受我們的誠摯歉意。在未來，我們會探討如何為客人提供更為順暢的到達和登記體驗。真誠期待您的再次光臨！祝您天天好心情！Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: Dear guest, Thank you very much for your support and trust in our hotel!We are delighted that you were pleased with our beautiful setting and our staff, who are always committed to providing excellent service to our guests. However, we understand that your wedding ring was lost at one point, which must have been inconvenient for you. We are very sorry for this, but we are also relieved that our team was able to assist you in finding it in a timely manner. Finally, we especially thank you for your positive comments about our staff, who were able to provide support when you needed help. Our location with direct access to the Melbourne Convention and Exhibition Centre (MCEC) and adjacent to the South Wharf DFO shopping center provides great convenience for our guests.Thank you again for your support and love. We sincerely look forward to your visit again and wish you a happy day!Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！我們非常高興您喜歡酒店的購物中心對面的便利位置，以及步行即可到達的公園，這確實是帶孩子出行的理想選擇。我們的酒店團隊一直致力於為客人提供舒適便利的住宿環境，您的肯定對我們來説意義重大。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: 亲爱的宾客，您好！非常感谢您选择入住我的酒店并作出详细的反馈！我們非常高興讀到您對於在我們酒店的住宿感到滿意。我們希望您在住宿期間有機會體驗我們位於濱水區的優越地理位置，毗鄰南岸碼頭購物中心以及擁有直接通道至墨爾本會議展覽中心的獨特優勢。真诚期待您的再次光临！祝您天天好心情！Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: Dear Xiazhaozhaoxxz,Thank you for your review. We are sorry to hear of the shower head and will look at rectifying this immediately.Thank you for staying with us and we look forward to welcoming you back to the hotel.Kind regards,Novotel Team

Majoituspaikan vastaus: Dear Guest,Thank you for your review and sharing your beautiful images. We look forward to welcoming you back to the hotel.Kind regards,Novotel Team

Majoituspaikan vastaus: Dear kevinwang6055,Thank you for your review. We look forward to welcoming you back to the hotel.Kind regardsNovotel Team

Majoituspaikan vastaus: Dear Gongzhuqingshoukuan,Thank you for your review. We are sorry to hear our breakfast standards were not up to your standards, we will review our current offering and look at ways to improve in this area.Thank you again for your comments and we hope you will allow us another opportunity to better serve you in the near future.Kind regards,Novotel Team

Majoituspaikan vastaus: Dear 56f6cd96, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！我們很高興您對我們酒店的設施和服務態度給予了肯定。我們的團隊始終致力於為賓客提供舒適的住宿環境和熱情周到的服務。我們的酒店位於歷史悠久的南碼頭，直接連通墨爾本會展中心（MCEC），並且緊鄰南碼頭DFO購物中心，為賓客提供了極致便利的購物體驗。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: Dear MooKulika, Thanks for your review about our hotel.We're thrilled that your stay at Novotel Melbourne South Wharf was memorable overall.We are delighted that you found our staff to be superb and that our breakfast offerings provided a satisfying start to your day. Our team takes great pride in delivering exceptional service and ensuring that our guests have a variety of food options to choose from, including an a la carte menu for a more tailored breakfast experience.However, we regret to hear that the mattress in your room was not up to the standard you expected. Our guests' comfort is paramount, and we apologize for any inconvenience this may have caused during your stay.Nonetheless, it's great to know that you appreciated the prime location of our hotel, providing direct access to the Melbourne Convention & Exhibition Centre and the DFO Shopping Centre for an unmatched convenience during your visit. The panoramic and captivating city skyline views from our superior rooms are indeed a highlight we hope added to the enjoyment of your stay.We are hoping to welcome you back in the future. All the best.Novotel Melbourne South Wharf Team

Majoituspaikan vastaus: Dear 6255af87, Thanks for your review about our hotel.We will be sure to pass your compliments to our reception team, who will be thrilled to hear of the positive impact they had on your stay.We appreciate your feedback to assist us in maintaining and, where necessary, improving our service to our guests.We are hoping to welcome you back in the future. All the best.Novotel Melbourne South Wharf Team