Treebo Galaxy Rooms

First of all, the photos of this horrific hotel doesn't match with the current condition of rooms, bed sheets and pillow cases were dirty like they were never washed since the opening of this place, dirty and shabby walls, rotten furniture and etc. We had to check-out immediately and find some decent place to stay, because we couldn't imagine staying in this place even for one night. The other thing was awful and very poor support of trip.com service, we had to pay for our reservation in this "hotel" upfront because TREEBO warned me that if we do not pay for the whole stay period, they will cancel our reservation, despite the fact that according to the terms of booking we could've just paid in the hotel upon check-in, but we've paid, because it was the nearest place from the convention centre. After we checked-out, I've requested trip.com support to cancel our remaining days and refund us for the time, that we havent spent in this hotel, but every request was denied and support team haven't done ANYTHING to help us retrive our money, instead they just offered to credit our "coins" account with insignificant laughable amount that won't even be sufficient to buy a dinner in a decent restaurant, they are absolutely incompetent and useless, I will never ever use trip.com again and do not advise anyone to use it.

Terrible horrible disappointing The most terrible place to stay at even though I was there for few hours to wait for my flight it was just disappointing The linen was filthy and I end with bed bugs

Hotel Galaxy room is very good breakfast is very testy 😋 staff is very helpfully room is clean. Service is very fast Hotel is very clean room is clean washroom is also clean room quality is very good we were greeted well lunch and dinner were also very tasty