The Clifton

Staff where very friendly and super helpful.

THESE GUYS ARE THE BEST IN THE BUSINESS THE DINING IS ANOTHER LEVEL THE CLEANLINESS IS FIRST CLASS THESE GUYS CARE ABOUT YOU I WILL NEVER COME TO VISIT FAMILY IN SOUTH SHIELDS UNLESS THE CLIFTON IS AVAILABLE SCRAMBLED EGGS ON TOAST YOU THINK SIMPLE MY GOD THESE GUYS JUST ADD THE WOW FACTOR !!!!!! You MUST MUST MUST STAY HERE

First Impression was really quite good. Very quirky decor and really nice colour scheme. We were shown to our room which was the tiniest room in the world. It had a slanting ceiling at both sides which my husband and I constantly banged our heads on. For the size of the room, there was far too much furniture. We stayed for two nights and had to live out of our suitcase as there was nowhere to put any of our things! There was a very trendy open hanging space which was nice, although I prefer my things to be put away. Nowhere at all to put our smaller items. Perhaps instead of the massive chair in the corner, it would be useful to have some kind of trendy chest to put items in. Bed was comfy. A light constantly on outside the door, which I turned off a couple of times but it kept getting put back on . The bathroom was smaller than our caravan bathroom with no window. very stuffy indeed, very hot in there. There was no more than a trickle of cold water in the tap which was very annoying. We tried to lower the shower head and the whole thing came away in our hands. Also the shower stopped working altogether at various points during us taking a shower. The shower tray/screen was vile and needs a really good clean. The roadside location was extremely noisy long in to the night and then again into the early morning. The two side windows in the room looked to have been boarded up and painted black, bit of a shame really, it looked very cheap and not very nice. Upon leaving the hotel, we looked for someone to express our concerns to, there wasn't anyone in sight. I suppose this is the problem when there isn't a reception with the help which is really needed at times. We did have a nice stay everything considered. We came across a festival . A Brass band and lovely parks nearby. Lots of Indian restaurants and other places to eat. Hope the issues are sorted soon so future guests an have a top notch experience.