The Grotto

Booked into Room 9(The Velvet) very cold room as central heating struggles to reach this side of the cave. Manager on duty changed our room to Room 5 (Sand Dancer) excellent, could not fault. Great experience in sleeping in a cave with a lovely view. Meal in the cave restaurant was very tasty, just abit overpriced. Bit disappointing that the pub area closed at 10pm The whole building was quite cold, could do with more heaters. Staff all so helpful and friendly. Would we go again? Yes but in summer.

The whole place needs an overhaul. It was tired and dated, definitely deteriorated since previous visits. Food was overpriced, the bread served with it was stale and chips were undercooked. I think the car park charges should be waived for customers and Wi fi code should be made available. The best part was the fabulous views.

Visited today Food was very good but also expensive, Starters came out with the mains as this is normal unless you come after 6pm when they get served separately which doesn’t make any sense? The only thing letting this place down is the cleanliness, it’s a bit grotty, toilets were filthy.

We booked as a special night for our 39th wedding anniversary and were not disappointed. When we arrived, we asked about the parking as the car park had a pay and display machine. The barman told us to only pay the cheapest tariff and then give them our reg, and this would cover us for our stay. We arrived too early to book in, so I just told the lovely staff that we would be back later and booked a table in the restaurant for 8pm.we caught a bus into south shields for the day and had a lovely afternoon. We returned by taxi at 6 pm. Our room was number 5, the sandpiper and it was lovely. Very clean, nice and roomy and a comfortable bed. The only gripe was the shower head was too low, so hubby had to crouch down under it, but this no way spoilt our stay. There was lots of hot water, fluffy white towels, tea and coffee stuff, and the view was fantastic. Overlooking a stony beach and Marsden rock, I could have sat and watched the sea and the birds forever. We had a nice stroll on the beach, then had our meal in the cave restaurant. We both had the Jack Blaster burger and it was very nice. It's a nice experience with a bit of a spooky atmosphere and we loved it. We were surprised the next morning as there was a nice breakfast included that we didn't know about. Cereals, toast, muffins, tea, coffee and fruit juices. Very nice. Overall we enjoyed our stay and will hopefully return next year and would recommend

ROOM WAS OK AND HAD A NICE VIEW, EVERYTHING EXPENSIVE, BOOKED FOR OUR ANNIVERSARY, GOT THERE FRIDAY, UPON ARRIVAL I TRIED TO PRE ORDER A LOBSTER FOR OUR ANNIVERSARY ON THE SATURDAY BUT WAS TOLD YOU CAN NOT PRE ORDER AS IT IS FIRST COME FIRST SERVED, WE WOULD ALSO HAVE LIKED TABLE SERVICE BUT THAT DOESN'T START UNTIL 6 O'CLOCK SO BY THAT TIME CHANCES OF GETTING A LOBSTER DIDN'T LOOK GOOD, OUTSIDE SEATING AREA WAS FILTHY, TABLES LEFT WITH EMPTY GLASSES AND CUPS AND NEVER WIPED CLEAN. COULD BE RAN A LOT BETTER

what a qurky place this is excellent friendly attentive staff - all quite young but very much 'on it' the food was great, wine was great interesting place to stay and would highly recommend. its right on the beach and the room we had was very good. it can be busy just because of where it is and being unusual but its definately worth a look. easy bus into south shields. a few bad comments have been made by others about this place but we dont agree. parking is £3 for as long as you are staying here. our room was very clean and organised. As i've said the staff are excellent and great fun highly highly recommend