nemomd
3. elokuuta 2024
We had a truly bad night at the Holiday Inn Express in South Portland. Though we are Elite members, we requested a room away from the elevator and instead were given a room right beside it. The area containing the beds was tiny, with walls right up to the beds. In addition, we had requested a room with two beds and were "upgraded" to a suite without being asked. The room was laid out very strangely and the TV was sideways from the bed. In order to watch TV, you had to pull it away from the wall and turn it, so it stuck out into the area by the bathroom. The two beds in our room were very small, maybe doubles. The one bed was so close to the air conditioning unit that the corner of the bed was damp and very cold. The carpet under the ac unit was wet. The other bed was only inches from the side of the closet so you couldn't get up out of bed at night. The traffic and noise from other visitors using the elevator and opening/ slamming hallway doors all night kept us quite awake. The bathroom had dirt/ mold/ mildew around the base of the tub and around the tiles above the tub. The tub stopper was a piece of round metal (like a large coin) that was not even attached to the tub, but could be used to put over the drain if you wanted a bath. The beds were soft and squishy. We had a flight to catch so we were sure to get down to breakfast right at 6:30 when they were supposed to open, but the doors were still closed. Probably a dozen others were waiting to eat as well. Inside the breakfast area bhind closed doors, everyone could hear the two breakfast employees arguing in loud voices. Breakfast was finally opened up 10 min late. When we talked to a staff person about the issues when we checked out, all we got was a "sorry".
Käännä