South Padre Island Inn

Super incompetentes al resolver problemas, la direccion del gps esta mal, asi mismo nunca contestaron el telefono, tuve que cancelar por que me mandaba a otro lugar aparentemete abandonado y en resepcion nunca contestaron, al final tuve que cancelar y no hubo reembolso alguno, si tiene la oportunidad de evitar esto, haganlo. Asi mismo la recepcionista Sofia una nefesta persona que siempre estuvo a la defensiva y nunca se pudo llegar a un acurdo, perimo personal sin duda,

I was scared to stay here after reading the reviews, but my sister needed an affordable place that accepted dogs and had a refrigerator for medicine. We also needed to be centrally located for our excursions. When we arrived, I was pleasantly surprised. We were able to check in early. The rooms were big, clean, and quiet. The staff was friendly and helpful. We will come back again. This time we will pack kitchen supplies to take advantage of the stove top so we can make hot meals.

I wish I could give this place zero stars but unfortunately the lowest option I could pick is a 1. We got in very late due to working late and were ready to rest. I go inside to check in and the lobby was very unkept. Food that I’m assuming was for breakfast that morning was just placed randomly on a table. Check-in took forever but since it was so late we gave it a pass. We get our keys and go to our assigned room. The first thing we notice is that lights are flickering all over the place. Good thing we aren’t epileptic. We find our room and the keys don’t work. We go back to the office and after a long wait we get new keys. We finally get into our room and our jaws hit the floor. This is nothing like what the pictures on the internet showed. Paint chipped off of every surface, A/C unit was propped up by a random piece of wood, jacuzzi tub was not sealed and looked gross and the room was just deplorable. Even our dog was uncomfortable sitting on the floor. Even the lamp on the inside of the unit was flickering. The laundry room outside was a disaster. This was easily one of the worse places I have ever witnessed. We had no choice but to leave. Later on that day I called the manager for a refund and offered to show her all of the pictures and videos that I took regarding the condition of her Inn. I was met with contempt and defensiveness, but no accountability. She also refused to give us any type of refund, even though she was aware of the condition of her Inn and that we could not stay there. We stayed there in August and are still fighting to get that refund. I would recommend that nobody stay here until this place is completely overhauled.

Paid $230 for one night. Room was infested with roaches. Got moved to a smaller room because of roaches. I asked for some sort of compensation or small refund because we got moved to a smaller room. They flat out said “No, we don’t have to do anything”. They were very rude.