Jl. R.A. Kartini No.18, Lb. Bulus, Cilandak, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12440, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.4/10
Erittäin hyvä
44 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.2
Mukavuudet8.1
Palvelu8.7
Puhtaus8.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(44)
Positiiviset arviot(41)
Arvostelut valokuvien/videon kera(7)
Kielteisiä arvosteluja(3)
Tran Nguyen Chat
King-sviitti - Savuton
Majoittunut 12. 2024
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 22.4.2025
Friendly staffs. Near metro
Käännä
Majoituspaikan vastaus: Dear Mr. Tran Nguyen Chat,Warmest greetings from Mercure Jakarta Simatupang..Thank you for your kind feedback for us! We’re delighted to hear that you found our staff friendly and enjoyed the convenience of our location near the metro mall. Providing warm hospitality and a strategic location is something we take pride in. We look forward to welcoming you back to Mercure Jakarta Simatupang for another enjoyable stay. If there’s anything we can do to make your next visit even better, please let us know! Best regards,Hieronimus SupadmaFront Office Manager
Chris Chin
Standard King -huone
Majoittunut 3. 2025
Liikematkustajat
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.4.2025
Will come back again
Käännä
Majoituspaikan vastaus: Dear Chris Chin,Warmest greetings from Mercure Jakarta Simatupang..Thank you so much for your good review at Trip.com platform. We\'re thrilled to hear that you had a great stay with us at Mercure Jakarta Simatupang and that you\'re already planning your next visit. We can\'t wait to welcome you back and provide you with another exceptional experience.We\'re committed to continually improving and exceeding our guests\' expectations, and your feedback is invaluable in helping us achieve this. Until next time, we wish you all the best and look forward to serving you again soonBest regards,Hieronimus SupadmaFront Office Manager
Gladysssssss
Etuoikeutettu king-size-vuoteella varustettu huone, savuton
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
9.0/10
Mahtava
Lähetetty 7.12.2024
Quite a clean place, well located. Staffs are well-mannered and have good command of English so no language barriers.
Käännä
Majoituspaikan vastaus: Warm greetings from Mercure Jakarta Simatupang..Thank you for choosing to stay at our hotel during your visit to Jakarta.We would like to thank you for your great score with comments regarding your stay at Mercure Jakarta Simatupang. It is always a pleasure to receive positive feedback.The Guest satisfaction during your stay is our priority. We are pleased that the best service when you enjoyed your stay has met your expectations. We are happy because most of the staff at our hotel have good command of English so there is no miscommunication and it makes service easier. We organize everything according to service quality standards so that guests feel comfortable and satisfied after leaving the hotel. Thank you again for telling us about your experience while staying at our hotel.We hope that your next visit will be as satisfying as the previous one.Best regards, Hieronimus SupadmaFront Office Manager
Mrs Azmi
Standard King -huone
Majoittunut 10. 2024
Pariskunnat
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.12.2024
Always had a good time staying here. ❤️
Käännä
Majoituspaikan vastaus: Dear Mrs. Azmi, Warmest greetings from Mercure Jakarta Simatupang..Thank you so much for your kind words! We're delighted to hear that you always have a good time staying with us. Your satisfaction is our top priority, and your consistent positive experiences mean a lot to us.It's wonderful to know that your stays with us are consistently enjoyable. We are committed to ensuring that each visit meets and exceeds your expectations. Your feedback is invaluable and inspires us to maintain high standards of service and hospitality. We look forward to continuing to provide you with enjoyable and memorable stays.Best regards,Hieronimus SupadmaFront Office Manager
Anonyymi käyttäjä
Etuoikeutettu king-size-vuoteella varustettu huone, savuton
Majoittunut 10. 2024
Liikematkustajat
15 arvostelu
7.0/10
Lähetetty 23.11.2024
Traffic at the main road is congested.
Käännä
Majoituspaikan vastaus: Dear valued guest,Warm greetings from Mercure Jakarta Simatupang. Thank you for choosing our hotel when visiting Jakarta.We also appreciate the time you have given to write a review on the CTRIP platform . Where in the modern till today, transportation is a major issue in Jakarta, where the government and its team are currently continuing to strive for the best service to reduce congestion in Jakarta. Congestion in Jakarta which is a problem for all groups will continue to be a shared responsibility. The location of our hotel which is close to the Lebak Bulus MRT station and close to the toll exit, hopefully can help all guests while staying so that they can use public transportation during mobility and help reduce congestion in Jakarta.We still hope that you can return to stay at our hotel when visiting Jakarta in the future.Best regards, Hieronimus SupadmaFront Office Manager
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Liikematkustajat
14 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 13.10.2024
Wireless internet in room is no good. Food is good.
Käännä
Majoituspaikan vastaus: Dear Value Guest,Warmest greetings from Mercure Jakarta Simatupang...Thank you for choosing our hotel while you stay in Jakarta.We are very grateful for the reviews as feedback to analyze some of the products and services that we have provided to all guests who stay. We continue to strive to improve our services and products which hopefully will be better in the future. For good food, we will continue to maintain it so that everything is in accordance with guest expectations when staying. We look forward to your arrival in the future and hopefully the service will be better especially the wifi facilities in the room.Thank you and best regards,Hieronimus SupadmaFront Office Manager
Majoituspaikan vastaus: Dear Mr/Mrs. Nara,Warmest greetings from Mercure Jakarta Simatupang..Thank you for taking the time to write a review on Hotels.ctrip platform.We are happy that your experience staying at our hotel has met your expectations because you feel comfortable and the service is as expected, supported by clean room conditions, which adds to the comfort of your stay. Our hotel staff sincerely provide services to meet guest needs so that guests feel at home while staying with us..We prioritize guest satisfaction so that they have a pleasant experience while staying with us.We look forward to your arrival at our hotel in the future.Sincerely,Hieronimus SupadmaFront Office Manager
Jonny Jmd
Superior king -huone
Majoittunut 7. 2024
Perhe
87 arvostelu
10.0/10
Ylivertainen
Lähetetty 22.9.2024
Makanan enak
Käännä
Majoituspaikan vastaus: Dear Value Guest,Warmest greetings from Mercure Jakarta Simatupang...Thank you for choosing our hotel while you stay in Jakarta.We are very grateful for the reviews as feedback to analyze some of the products and services that we have provided to all guests who stay. We continue to strive to improve our services and products which hopefully will be better in the future. For good food, we will continue to maintain it so that everything is in accordance with guest expectations when staying. We look forward to your arrival in the future and hopefully the service will be better especially the wifi facilities in the room.Thank you and best regards,Hieronimus SupadmaFront Office Manager
Vieraskäyttäjä
Superior king -huone
Majoittunut 6. 2024
Liikematkustajat
5 arvostelu
8.7/10
Erittäin hyvä
Lähetetty 25.7.2024
服務不錯 酒店有點年頭了 比較舊 但這也沒辦法 對得起這個價格
Käännä
Majoituspaikan vastaus: Dear Value Guest,Warm greetings from Mercure Jakarta Simatupang.Thank you for taking the time to write a review about your stay at our hotel.We have read the positive feedback that is very motivating for all staff at our hotel to continue to provide the best service to all guests while staying with us. We are also happy because you have stayed comfortably and calmly until check out served by our staff sincerely.We look forward to welcoming you back on your next planned visit.Best regards,Hieronimus SupadmaFront Office Manager
Vieraskäyttäjä
Etuoikeutettu king-size-vuoteella varustettu huone, savuton
Majoittunut 4. 2024
Liikematkustajat
136 arvostelu
10.0/10
Ylivertainen
Lähetetty 10.6.2024
首選酒店。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for choosing Mercure Jakarta Simatupang as your place to stay when you visit Jakarta. We are happy to read your review because you enjoyed your stay with us. We always try to provide the best services for the interests of all guests to meet your needs during your stay and we hope that they meet your expectations. We look forward to welcoming you back to our hotel on your next planned visit. Thank you and best regards, Hieronimus Supadma Front Office Manager
Anonyymi käyttäjä
Superior king -huone
Majoittunut 4. 2024
Liikematkustajat
105 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 22.5.2024
Makasih udah dibantu proses check in dan check out cepat. Request dipenuhi. Terima kasih ya
Käännä
Majoituspaikan vastaus: Dear Value Guest,Warmest greetings from Mercure Jakarta Simatupang. Thank you for choosing our hotel while you stay in Jakarta.We are very grateful for the positive comments you wrote on our hotel platform. Where these positive comments are very useful to motivate all staff to continue to provide the best service for all guests staying at our hotel.We will share to all of our hotel staff regarding your positive comments. We hope that you will continue to choose our hotel on your next planned visit.Thank you for your attention and have a pleasant day.Best regards,Guest Experience Team
Vieraskäyttäjä
Standard King -huone
Majoittunut 12. 2023
Liikematkustajat
6 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 31.3.2024
還不錯吧,就是隔音稍微差點
Käännä
Majoituspaikan vastaus: Dear Valued guest,Thank you for taking your time to tell us about your experience at Mercure Jakarta Simatupang.We are sorry that you experienced things that did not meet your expectations. Please allow us to express our sincere apologies. We strive to provide better service to every guest.Therefore, your feedback is very important to us. We thank you for your willingness to share reviews that we need to improve on all facilities for guest needs and we hope that you will give us the opportunity to serve you better in the near future.Sincerely,Agus Saptiawan Operation Manager
Vieraskäyttäjä
Superior king -huone
Majoittunut 2. 2024
Liikematkustajat
10 arvostelu
4.0/10
Lähetetty 11.3.2024
Checked in first night 7March - kettle not working (called 4x), none came. middle of the night saw baby cockcroaches running amok - managed to put out 3. Next morning, complained to the personnel at the reception - and, he offered to change the room for the night. second night in a supposedly cleaned room free of roaches. Saw a few running anout the next morning....
My advice - don't stay here.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your review of your stay with us at Mercure Jakarta Simatupang. We are sorry to hear that your experience didn't meet your expectations. We strive to provide excellent hospitality and a comfortable stay for all our guests. We take feedback seriously where we have change the vendor pest control to get rid of cockroaches and are constantly working to improve our service. Thank you again for the review, and we hope to have the chance to better serve you in the future.Best Regards, Agus SaptiawanOperation Manager
Teck chye
Standard King -huone
Majoittunut 1. 2024
Liikematkustajat
30 arvostelu
10.0/10
Ylivertainen
Lähetetty 25.2.2024
Pretty decent for business travel, very helpful staff. The restaurant food could be better. Would suggest downloading GRAB
Käännä
Majoituspaikan vastaus: Dear Mr. Teck,Warmest greeting from Mercure Jakarta Simatupang...Thank you for choosing our hotel while you stay in Jakarta.Thank you very much for taking your precious time to write such a wonderful review . It is pleased to read that you are thoroughly enjoying your stay with us. All the feedbacks from our guests assist us understand the expectations and improve ourselves to serve better. Hopefully it will be always provide better motivation in the future to maintain best service for all guests.We look forward to having the opportunity to welcome you back to our hotel for another stay in the future! Thank you and have a pleasant day.Best regards,Heru WibowoGeneral Manager
Riska DEWI
Standard King -huone
Majoittunut 12. 2023
Liikematkustajat
65 arvostelu
6.0/10
Lähetetty 24.1.2024
Toilet nya kotor dan kamar sempit serta bau dan staf nya ngga ramah pesan makanan lamaaaaa ngga di input complimentry nya buah yang uda mau busuk.. bad hotel
Käännä
Majoituspaikan vastaus: Kepada yang terhormat Ibu Riska Dewi, Salam hangat dari Mercure Jakarta Simatupang..Terima kasih telah meluangkan waktu untuk menceritakan pengalaman Anda di Mercure Jakarta Simatupang. Kami menyesal pengalaman Anda tidak memenuhi harapan Anda, tolong izinkan saya untuk menyampaikan permintaan maaf saya yang tulus.Kami berupaya memberikan pengalaman pelayanan yang terbaik bagi setiap pelanggan. oleh karena itu tanggapan Anda sangat penting bagi kami. Kami selalu berupaya memberikan pelayanan terbaik agar memenuhi harapan tamu yang menginap. Adapun kami menghargai komentar Ibu dan kami berharap Ibu tetap akan memberi kami kesempatan kami untuk melayani Anda dengan lebih baik di masa yang akan datang.Hormat kami,Agus SaptiawanOperasional Manager