Quality Inn & Suites Dixon Near I-88

酒店內部感覺一般，不過Dixon河邊上景色還是不錯，有兔子和松鼠🐿️在自由地搬運食物。

Pool is small but fun! Last time I was there hot tub wasn't working this time it was!! People at front desk never seemed to be there when you needed to check in and out though

I arrived around 3:30 p.m. on September 13, 2024. The woman at the front desk said she wasn’t sure the room was ready, although check in time is 3:00. She left for a very long time and when she returned she said the room was ready. After checking in we dropped off our luggage and went to see friends. We didn’t return to the hotel until late and wanted to immediately go to bed. We discovered we had ½ roll of toilet paper as well as an empty roll, one bath towel, no washcloths, one hand towel, and used toiletries. In the morning I asked to speak to the manager about the state of our room. I was told he wouldn’t be in for a couple of hours. I was also told to write my name on a piece of paper and he would contact me with the contact information on file. I did so, but did not receive a call or an email. Several days later, I called, again asking to speak to the manager. The woman who answered the phone asked what I wanted and I told her at that point I wanted a full refund since the manager had not bothered to contact me. She said I would have a refund that would show up on my credit card in five days. It’s been more than five days and my card has not been refunded so I called the hotel again. I am told the manager is not there so I need to call again when he is. At this point it has become obvious to me that loyalty to the chain doesn’t mean much in Dixon. I have been a platinum member for years and have been aware that standards have been slipping, but to not even be contacted by a manager over a room that wasn’t even cleaned is a bit much. I do not advise staying at this hotel.

This hotel served its purpose for us, it was a place to sleep and shower. We were pleasantly surprised with the beds/sheets because they were very clean and very comfortable. The hotel staff was very nice and the hot breakfast was perfect to get our day started. The hotel is dated and lacks some cleanliness in other areas. I really hope they consider removing the carpet throughout the hallways at least because in some areas it smelled (especially by the elevator). It felt like we were staying at a really old hotel and the carpet is so old it doesn’t look clean anysmore. If we find ourselves back in Dixon and this remains one of the only options we will back.

Not a good choice. Poorly maintained. One room smelled like cigarette smoke. Replacement room air didn’t work and tub stopped up during shower. No wifi no hair dryer in room. They offered a price adjustment when we complained, but did not follow through. Never again!

Not happy this time. Between the two rooms we had, air conditioning not working, dirty carpet in bedroom, bathtub not draining right. The breakfast in the morning was very scant. They didn’t fill up the empty platters. There was millions of kids in pool area without a parent. Don’t know if I will go back.

Seriously??? How can the front desk NOT know where the rooms are located? How can the front desk NOT be able to pull up your reservation? How can they finally bring up your name with the wrong address? How can a hotel run with such untrained help? And it took an unreasonable amount of time to finalize the reservation and get a key! The breakfast was absolutely sub standard. Coffee wasn’t made… cold over-cooked omelets, no meat side, no ketchup, no hot sauce, no yogurt, no cream cheese and only wheat slice bread. FAILURE! A POOR QUALITY Inn. indeed!

Was there this past Friday and Saturday night. Beds were okay. The pool was a little cool but kids swam in it. Breakfast was okay. Now the bad part. We had two rooms and the carpet was stained and your feet were black after walking around. Husband had to do a big time wash of socks when he got home. We mentioned it to the desk and they said they would tell the housekeepers. Whether that is an automated answer, I don’t know. Didn’t help us though.

Our hotel room was clean. The bed was comfortable. The room was too expensive relative to the quality and location. The room was very basic, the bathroom was small, the furniture worn, the lighting was weird and unpleasant—I think low wattage fluorescent bulbs. Given the option, at that price, I would not stay there again.