Sailrock South Caicos

My boyfriend and I stayed for a week and everything was exceptional. I love the privacy of the location.. customer service was exceptional, to the manger to staffs. General manger, Putra went over the top by even cooking me traditional Indonesian food because we were talking about it and how I never had it. The view was amazing, food was excellent and I can’t wait to go back.

There is definitely a private island vibe here and it is beautiful and quiet. We have been to several islands over the years and were intrigued by supposed ease of the American Airlines flight that is brand new to South Caicos. One thing to note: if you take that flight - you must go through Customs in Miami and then back through TSA - which is a total nightmare. We had to run to make our flight to NYC. Will never do it again and cannot recommend. As far as Sailrock, while there were many lovely things about the resort including very friendly staff, the poor service wore us down eventually (we were there for 3 nights). Waiting endlessly for food to arrive, housekeeping leaving dishes out for 2 nights in our villa, asking us to leave to go to the airport 3.5 hours early (where there is not even a concession stand yet). It did not ruin our trip and we had a fun time with our family, but ultimately the service was poor to the level of that we would not return. It is a pity because the resort itself is really private and cool.

My wife and I love beachfront villas with privacy, a heated pool, luxurious accommodations, and great service. We've stayed at top spots like Cheval Blanc in the Maldives, Rosewood in St. Barts, Banyan Tree and Rosewood in Mayakoba, Como Parrot Cay, Ambergris Cay, Jumby Bay in Antigua, and Ritz Reserve in Dorado, Puerto Rico. This time, we decided to try Sailrock in South Caicos. It was a mixed experience—breathtaking beach, complete privacy, and an incredible heated pool, but the accommodations and travel logistics left a lot to be desired. Let’s start with the best part. The view from our villa was unreal—our private pool overlooked the Atlantic, and when the wind was calm, the scenery was stunning. The beach was a dream: two miles of soft sand, crystal-clear water, and absolutely no one else in sight. It felt like our own private island. Now for the negatives: Getting there was a hassle. The resort package includes flights from Providenciales, but the schedules didn’t match our international flights, so we booked a private charter through Sailrock. At $4,500 round trip for an 18-minute flight, I expected a seamless experience. Instead, we waited nearly two hours at a tiny, hot, unairconditioned terminal with no food or drinks. The plane itself was old, tiny, and felt thrown together. On the way back, again, they weren’t flexible with flight times, which was frustrating given the price. While the beach near our villa was stunning and empty, there was no beach service—so we carried our own towels and drinks each day. Worse, the entire beach, while beautiful, was littered with plastic and seaweed that the resort never cleaned up. It was disappointing to see such a gorgeous stretch of sand not properly maintained. The accommodations were the biggest letdown. The villa itself felt more like an old Hilton than a luxury resort. Cheap furniture, dim lighting, a low platform bed, weak water pressure, and a tiny bedroom TV with three remotes we couldn’t figure out. The A/C was a wall-mounted unit—not what you'd expect for the price. No hand shower, no slippers, and flimsy doors. The heated pool and view made up for it, but the rooms need serious upgrades to match the five-star price tag. The resort’s other beach, on the calmer western side, had potential but felt more like a budget resort. Loud reggae music, plastic lounge chairs packed in rows, and attendants who wouldn’t move chairs without management approval. It was the opposite of luxury or relaxation. A few highlights: Kiki, a manager, went out of her way to make us happy, and Chef Randy handled our dietary requests perfectly. As a runner, I was hoping for good outdoor routes, but the area around the resort was all dirt roads with potholes, making running impossible. The small gym was fine, but I missed my outdoor runs. Despite the negatives, we still had an amazing week because of the private beach, the pool, and the stunning setting. Would we go back? Yes, but only for the privacy and