Hotel Royal Jinene Sousse

I’m afraid this holiday was a disaster. The staff were lovely and very helpful but the hotel is very run down. Couldn’t sit in the bar area due to cigarette smoke so had to sit in the foyer. We were there for 7nights and 5 of those ended in fights even to the extent that as new people arrived a fight broke out and they refused to stay at this hotel. Food was uninviting so although all inclusive we had to eat out every evening. Pool area never cleaned so sat on sun beds surrounded by fag butts and dirty tables. Don’t even get me started on the so called beauty & Spa. This was a joke. Will definitely go back to Tunisia as the people were lovely but I would recommend giving this hotel a wide birth until they sort the whole place out.

Difficulté a obtenir un lit double, réception à ameliorer, l Hotel est surtout occupé par des groupes de messieur, odeur de produit de nettoyage infecte, bonne situation ,a 50 m de la plage, decors desuet, ascenseurs insuffisants on passe son temps a l attendre le petit dej convient pour 2 nuits apres on est saturé,. Le personnel parle peu le francais

The staff are friendly and that is the only thing good about this hotel. I have never been to a hotel that the whole reception smells of cigarette smoke. My wife suffers from atsma and we could not enjoy an evening chill downstairs in the lounge. The food was cold and one day the rice tasted like left over from the day before. The sheets on the table were hardly changed and looking dirty. The bathroom shower cloth was full of mould and the AC was not working. The curtains in the room needs washing as we daw blood stain and the chairs and tables in the balcony needs cleaning in fact we had to request a room change and lost our sea view room which we paid for. The dining area needs an overhaul. But as I said the staff are very friendly.

Staff were amazing. Very helpful, friendly and informative. Nino, chief animation (entertainment) was great. Reception staff very helpful. Food was lovely. Would definitely go again. Great value for money. Tunisian vodka is a must 😉🍸🍹

This hotel is run down and I can't think of a positive thing to write. Food always cold. Day snacks were very limited. Drinks selection was very limited as well. Local beer, and spirits were disgusting so I bought becks which was only 7 dinar, so about £1.75 a bottle. You can smoke inside the bar and reception area so of an evening they are extremely smokey. Rooms were tidied every day but the sheets were not changed and the AC in the room didn't work. We asked for a cot and were told we had to wait until the next day to get one, which we then had to chase up to get it. Stupidly loud flush on the toilet and the toilet roll holder was held together used a nail at each end to hold the toilet roll. The restaurant food was always cold, other than the pizza that you could have freshly made so was then hot. However if you picked a slice of already made pizza then that was also cold. I made a cup of tea and by the time I got up to my room on the second floor it was cold. Hot choclate had no choclate in it. Be vigilant as well. One day they served a pan of spaghetti and a separate pan of bolognese. The restaurant manager came to my table offering a bowl of spaghetti bolognese already mixed. I never saw it myself but I can only assume that it was left over food from other people's plates as he was pushing round the trolley to collect the dirty plates. The table clothes were always dirty and not replaced after someone left the table. The cutlery and napkins were also never replaced so you had to go and take them off other tables, and the salt shakers were all dirty and never cleaned. The outside was not busy so we had our choice of sun beds. The kids pool was closed as they were retiling it. The main pool slides were only on for about 1 hour out of the day. The pool bar did not serve becks so I had to go to the hotel bar everytime I wanted a drink. Internet was very hit and miss and I struggled to get service around the pool. They had table tennis and darts as entertainment in the day but the tennis court, the basket ball court and crazy golf all needed work and the crazy golf needed that much work you could not play it. The beach did have a beach bar, however it was shut. I wanted to take a bucket of ice with becks down to the beach on my last day but was told there was hardly any ice so I couldn't do that. I did leave the hotel to go for a walk and the outside was very run down and smelt. The nearest supermarket was a 10 minute walk but as it was Ramadan you could not buy alcohol and any cafes and restaurants near by were all shut until late evening. I would not return to this hotel and I've been put off Tunisia all together now.

When I first booked and then I read the reviewed I dreaded this holiday I won’t lie. Me and my partner arrived and were pleasantly surprised. For what we paid we actually thought it was okay. Rooms were always clean and tidy, food was okay with some choice, breakfast we didn’t bother and a few had said it wasn’t great but I can’t comment. Staff couldn’t do enough for you, the evening entertainment was always a laugh. I have to say, there was never a dull day, it was a bit like an episode of eastenders with some of the guests, but everyone chats to everyone and it’s generally a friendly atmosphere. Don’t get me wrong, it’s not like the 4 and 5 stars were used too. But we would pay around £1200 each for that. We paid just under £400 total for 2 people and added on a case. I have to say for what we paid I really can’t complain.