Marigot Beach Club & Dive Resort

Truly Idyllic setting for a romantic getaway, anniversary or honeymoon “dream vacation “ we spent the first week of our Summer 2025 in a St Lucia paradise island across the bay from dreamers and millionaires and every day was a new opportunity for adventures in ⛵️ sailing, snorkeling, kayaking and scuba diving The food is great the people are so friendly and their service is impressive.

Advertised by British Airways Holidays so expected the resort to live up to its name. There is no Dive centre on site, only a sign saying it is up for sale. They could not offer any PADI Certified alternative, so a big let down for my wife and I. Who had planned to take our basic PADI Certification there. British Airways holidays need to change the resort description it is offering an on site PADI dive option that does not exist and speaking to the staff this has been the case for about a year

Bed bugs, roaches, ants, ill equipped room, exposed live wires, no Wi-Fi, twice absolutely no water in room-no shower or toilets. Phone in room not working, no matches for gas stove, changed rooms and more bed bugs, $20.00 for a generic cocktail is exorbitant, daytime staff is unhelpful and rude, the view is nice.

terrible experience Let’s discuss. When I first picked this hotel. There was no mention that in order to get to the hotel you must take a water taxi over which was not the biggest deal but gives no mention on the booking or the hotel website. Secondly, anytime we asked the staff for something, it was as if we were bothering them. The staff were not working efficient. It took 25-30 min for them to make scrambled eggs for two. Let’s now discuss the sleeping arrangement. WiFi works when it feels like it, bugs come and go through the cracked door sweep and we running water would occasionally be turned off randomly and we would have to ask for it to be turned back on. Not to mention, out room had BED BUGS!!!! BOTH my sister and I woke up with clusters of red dots and welts all over our body two days in a row. The staff was no receptive and told us this is the FIRST they’ve heard about this. They refused to comp us a night or two when we asked politely and only replied with a “sorry about that”. We were beyond disappointed that two we both saved up to enjoy a few days off of work and school together turned into such a terrible ending to our trip. After checking out early because we were grossed out of the “resort” we went to a local restruant and while speaking to some staff they had actually left working at Marigot bay dive resort because they already knew it had bed bugs and guest complained all the time!!!! Attached pictures of the bed bugs which we VISIBLY saw when we checked the bed.

We are full time live aboard sailors. We bought a day pass to spend the day dining, playing in pool and indulging in adult beverages. The service we received from Hilda and Renata in the restaurant for breakfast was great. Service with friendliness and a smile isn't something we always see. Hilda brought us our first mimosas. Renata made sure we were happy with our service. Down at the pool bar, Allison served us with a smile and a great drink. Those bartenders at the pool bar were working very hard and tirelessly. They all had smiles on their faces and served you as fast as they could. Again, Renata was down there after upstairs Service finished. She made sure we had what we needed. Hilda was downstairs as well. Between Hilda, Allison and Renata we had great service. Cons: breakfast was a buffet but you could order eggs done the way you like it. The downstairs restroom needed service. It needed TP and one toilet needed to be cleaned out. In the 6-hours we were there, I told many people and they told maintenance. Nothing was done. Overall a great experience!!!

This place left us stranded across from the hotel at night, telling us no one can come get us for the night, to just sleep over there. They made it clear we can call for a ride if we needed one, yet literally made us sleep on the beach for the night instead saying they cant do anything. We also informed staff that we needed to be at the airport by 4am as our flight leaves at 5am. Next morning there is no one at the dock they left us there until 430 before bringing us across and we missed all our flights. They also were supposed to set up a taxi to bring us to the airport, but surprise.. no taxi either. The late night security at the hotel was sleeping on the pool table, i told him we need to go! He told us its not his problem he cant do anything, then processed to sneak off so we couldnt bother him again. They did nothing they said they were going to do and screwed us over multiple times. They asked if they could do housekeeping every other day, yet still didnt even show up to do anything but give us new towles. This is the worst hotel ive stayed at. Yes the area is beautiful but this facility is a JOKE. Stay somewhere else. I am requesting a full refund and to be compensated for my plane tickets home.