Casa Marina Beach & Reef All Inclusive

Muy buen hotel faltaría cosas por mejorar pero va bien.

La nourriture était pas bonne Le site devrait être rénové

Un lugar muy bonito y acogedor, nos gustaría poder volver pronto.

I had a bad experience in this hotel and I would not reserve in this place ever again. First, they gave me a room that wasn’t ready. One of the beds was untidy and there were no power. They gave me another room with power and tidy beds but the shower and the phone didn’t work. Then, they changed to another room with a worse shower that did not work at all. At the end, they put me back in the second room and sent a handyman to change a piece of shower. After that, I realized the bathtub was full of ***** hair 🤢🤮 Seriously, It was more than obvious that they have troubles with cleanliness. We couldn’t eat at the restaurants because they only take reservations from the day before (I was staying for just 1 night 😐) so I had to go to the buffet which it was great for dinner, the food was delicious. However, breakfast wasn’t that tasty. The Omelette guy mixes all ingredients in the same bowl and then uses the same bowl to prepare the next omelette. Gross. I order an omelette with just cheese, and it tasted like onions. Gross. I selected this hotel because it looked like one of the best in the area but if this one was that gross, I can’t imagine how worse are the other ones around.