MClub Del Golfo

Ensemble de l'équipe d'animation très sympa très convivial club a venir en famille direction a l'écoute rien a redire spectacle très varié et familliale et nourriture très varié pour tout les goûts je remercie l'équipe d'animation et tout le personnel pour ces vacances

Spijt van onze keuze voor dit hotel Totaal niet volgens verwachting. Oude staat, ontbijt zwaar onder maats, luidde muziek en drukke entertainment de hele dag. Vooral gericht op italiaanse en Franse gasten. Evenals de kindentertainment. Kamer zat vol met mieren! Kleine kamers

Stay away! Terrible experience. I was planning to stay for only one night in an ocean view room. The room has absolutly no ocean view, no view at all, facing dirrectly at neighbour rooms. Rooms are tiny and worn down. WiFi is no good and hotel is in area with no cell reception. This is not a normal hotel, it isa resort style place, where you need to charge all purchases to a prepaid card. Card machine in reception did not work, so I cold not buy anything, not even get into the buffet. The only solution offered to me was to take a taxi into town to take out cash at an ATM machine. I checked out and left without staying the night. First upon leaving I was offered to have items from the bar for free, but they would not let me get any food from the buffet. The girl at the front desk was polite and tried to be helpfull, but management lacks all kind of service skills. Never experienced anything so silly, stay away.

Bien Petit hôtel club agréable au bord de la plage.

Nous avons passé une semaine dans cet hôtel bien situé à 2 pas de la plage. Rien à redire sur la propreté, l'animation . Mais la restauration était très moyenne. A part la pasta à peu près bonne, l'antipasto et le secondo piatto n'était pas très gouteux pour une cuisine italienne, réputée pour une des cuisines les meilleures du monde. Nous n’avons jamais mangé une pastèque, nous les avons vu pousser dans les champs, par contre les fruits proposés le midi et au petit déjeuner, des oranges du Maroc, excellente, puis bananes et pommes, et le soir du raisin. Souvent les plats n'étaient pas chaud, les vins ordinaires, en fait nous avons très bien mangé au cours des excursions. Nous n'étions pas les seuls à nous plaindre je me suis permis de le dire au cuisinier.

I have never left a negative review before but feel compelled to write this so that others don’t get duped by the Tripadvisor reviews and the hotel’s ratings like we did. I wish I had seen Diane M’s review before we left. I tried to move hotel within 12 hours of being there but it wasn’t possible due to my T&Cs. There are so many aspects this hotel needs to improve to be a 4 Star hotel by UK standards. It is much more akin to a UK 2 Star. I could write much more but here is a brief summary: The rooms are very small and basic even though we had a ‘Deluxe’. E.g. only one euro socket in the room, air-con ineffective, hard beds, no drinking glasses provided. There is no soundproofing and you can hear pretty much everything from above and next door. The buildings and grounds require significant investment. They are old, run down and poorly maintained. E.g All walkways are damp and mouldy The facilities are average and the photos are very misleading. E.g The pool is probably only 10m long. The food was totally substandard. Very few options and if lucky the hot food was warm but often cold. The worst aspect was the lack of hygiene in relation to the swarm of flies that were present. None of the cold food was covered meaning literally hundreds of flies dined with us, so we had even fewer options. Drinks offer was very limited with no local spirits available with a mixer, only in a cocktail where local spirits were mixed to create drinks. The beer on draft in the bar was good, less so in the restaurant. No drinking water in bottles are provided and you can’t buy them from the shop. If you do have a bottle you aren’t allowed to fill it at the water machine. The hotel caters pretty much exclusively for French guests (who looked like they had a good time) meaning few staff spoke English and very little information was provided in English. This did have an impact on the holiday but it was the hotel overall which was the main problem. The location is very remote with the nearest shop being 5 miles away. There are hardly and bars to restaurants in a walkable distance. No transportation for trips are provided by TUI as it is so far away from Algerho (50 minutes in an expensive taxi). On the upside, the hotel is in close proximity to a beautiful beach and sea. The reception, bar and restaurant staff were very good and did their best to help and understand us. Housekeeping was also good. The hotel management didn’t engage with us at all but this may have been down to language.they have put odd rules in place e.g. sitting at the same table all week. Charging 5€ to change a beach towel. All in all the worst 4 star hotel I have ever stayed in and British holiday companies need to review and in my view remove this hotel from their offer or change the rating to manage expectations or they will have many more unhappy customers.