Hotel Gardenia Sorrento, Ascend Hotel Collection

We reserved two rooms for our stay as a family of 5. The hotel itself is very nice. Breakfast is excellent with a very attentive staff. While we were there, there were ants in both the rooms we reserved. There is a written warning about bringing food into the rooms that could attract ants. Nobody in our party brought in any food ever. Something needs to be done about it. All websites say it is a ten minute walk to the centre. It’s more like 20 minutes which is fine if you’re a good walker. Otherwise, great hotel.

Beautiful hotel with GREAT staff!!! Especially Tiziana! Assisted my family and I with drinks at the bar, kept offering us some bruschetta/pasta and we didn’t even need to ask for it, and even offered to take the time to cook my mom a meal that wasn’t even on the menu at the restaurant. Her and the rest of the staff are VERY helpful!

Friendliness is what distinguishes this hotel from others. We stayed in the hotel for 2 weeks, yes, 2 weeks as we used Sorrento as a base to explore Pompei, Capri, Positano, Amalfi, Naples, etc. as well as some off days where we just used the pool to relax and recharge. And we started every single day with very high quality breakfast served by the friendly people. We booked the two week stay in 4 or 5 separate reservations, as we couldn't find availability of the same room type for the entire two weeks, and expected to need to change rooms every couple days. But when checking in, Antonio told us they already noticed our multiple reservations, and worked to combine them on the backend and we would only need to switch room once. We were certainly very appreciative of their efforts even before we set foot in the hotel. And we enjoyed both rooms we stayed, the first one was a bigger room facing the main road but noise was not really an issue with the door closed. And the second one faced the swimming pool and provided a very relaxing vibe. Housekeeping worked hard to keep the rooms sparkling clean everyday. And while we certainly loved the Italian food in the nearby restaurants, on the days we wanted something different, the Thai restaurant across from the street serves very authentic Pad Krapow.

Une équipe dévouée, sympathique, professionnelle, à l'écoute. Un parking, et à Sorrento c'est un avantage indéniable. Une ambiance familiale mais feutrée. Le restaurant vaut le détour, une mention toute particulière pour l'attachante Tiziana, laissez vous tenter. par sa cuisine et ses pâtisseries ! Chambres insonorisées, hôtel refait à neuf. Centre et gare de Sorrento à 7mn à pieds, piscine. A Sorrento nous avons déjà testé entre-autres : l'Hôtel Capo di Monte, l'hôtel Corallo.

We found this hotel excellent. Our room had a sea view overlooking the pool. The room was well appointed and clean. The maid service was also very good. The breakfast was excellent and there is also a small bar. The pool area is also good. The only downside is that the pool is shared with the hotel next door and I suspect the pool bar is ran by them. The attitude of the staff is certainly not same as the main hotel. They were curt and most looked as if they really did want to be there. Hotel is situated on a busy main road with a 15 minute walk into the town. Don’t know if noise is an issue for front facing rooms but we were fine at the back.

Langs de drukke weg, Via Italia, waar wij op het derde verdiep weinig last van hadden. Kamer op de 3de verdieping: Proper en netjes. Ruim, eigenlijk voor 2 volwassenen en 2 kinderen. Heel goede bedden. Badkamer met douche, lavabo en bidet. Wij waren met een groep en kregen dan ook uitzonderlijk halfpension. Er was een uitgebreide keuze aan het ontbijt buffet, ook Engels ontbijt. Veel zoetigheden die niet aan mij besteed waren. 's Avonds heerlijke Italiaanse keuken met de lokale produkten zoals Mozarella. Niets was het personeel teveel om het ons comfortabel en gezellig te maken. 1 keer een muzikaal optreden die voor een super atmosfeer zorgde. Een zwembad en fitness werdt gedeeld met een naast liggend hotel. Ruime ligplaats met ligbedden en tafeltje en parasol. Er is een kleine lift aanwezig. Een gezellige bar met oa lekkere Limoncello spritz. Geen alcohol vrij bier.