Art Hotel Gran Paradiso

Fantastic staff and service. Went above and beyond to make sure you are taken care of. Views, pool and restaurant are fantastic. Taxi is €25/30 to get to the marina but other than that super great location up in the hills!!

Just a word of warning to anyone thinking of booking this hotel. Check which room you have been allocated. If you don't specify you want a view of the Bay of Naples then you are likely to end up with with a room at the back of the hotel looking on to scrub land and a steep bank-side. This is not what we were expecting and my wife was in tears within two minutes of entering our room. No one mentioned anything to us about upgrading to a superior sea view room during the booking process. So be careful. The holiday wasn't cheap to start with, so to be allocated this substandard room was very disappointing. We upgraded at an extra cost of 50 Euros per night, 350 Euros in our case. However, if the hotel had been full and no upgrade possible, the initial room allocated would have spoilt our whole weeks stay. The review on 8th June 'absolute gem of a hotel' is spot on. Our new room 203, was next door to the person leaving their review. Stunning views of the Bay of Naples and Vesuvius, but you have to pay extra for those!

Worth no more than a 3 star in my opinion, plenty of good things about this hotel while quite a few negatives. Easy check in, got there quite late on a Friday we booked a superior room with a sea view. (It’s a sea view if you go onto your balcony and look right. We had a safe in our room, I asked the girl in reception if I could have the key she said we haven’t got one, oh great thanks for that. Pool is lovely plenty of room and umbrellas if needed, staff mostly very helpful, there’s a shuttle bus into town on a regular basis. Other negatives, we had to check out without any option of a late checkout spending around 5hrs waiting in reception, plus there’s a lack of plug sockets in the room, and with only 1 room key that operates the electricity.