Fincahotel Los Naranjos

La finca es de maravilla pero los proprietarios alemanes son tan arrogantes quejandose sobre los clientes. Nunca he visto algo Similar. Su opinion: la finca es de lujo pero el comportamiento de los clientes no… Lo siento porque la finca es de verdad estupenda

We booked a room over the phone on the day of arrival. We told the receptionist that we would be arriving around 11pm because our flight was delayed. We were assured that the receptionist would still be there or he would send us a video showing us how to get our key and get to the room. When we turned up, the reception was locked and no one was home. We had to drive back into Palma and find another place to stay. A real shame because this place looked very pretty.

Ich war zum dritten Mal hier, es ist und bleibt eine tolle Finca in der Nähe von Palma. Das Team rund um Rico nett und sympathisch. Preis-Leistung absolut top. Aber die Besitzer aus Wuppertal meinen es handle sich um ein Luxusressort, wie sie selbst meinten. Sie sind unfreundlich, arrogant, grüßen Gäste nicht, werden ungut, wenn Vorschriften nicht zu 100% eingehalten werden. So etwas habe ich noch nie erlebt. Schade. Weil die Finca einfach genial ist.

The staff are incredibly. Place is wonderful. Beds extremely comfortable. BUT there are major issues with the people who own it. I don’t think I have EVER met anyone SO RUDE in all my life and the reason she gave was because she was German!! Well that is not a reason to be rude and I’m sure that other German people would find that quite offensive. If we had done anything that warranted the shouting and rudeness I got then I would take it but I was walking into the dining area from the pool and was met by her shouting at me that I had slammed a door!! The doors are on self closets by the way! We rented the WHOLE hotel for a week for my daughters wedding and we were disgusted at the way we were treated. When we arrived we spent the first 3 days with diggers and chainsaws going the whole time but we never said a word. Then the owners arrived and all hell broke loose over a door closing and then ironing shirts on the day of the wedding. DONT WASTE YOUR MONEY AS THEY ARE TOO UNPREDICTABLE!!

Traumhaft gelegenes Fincahotel lädt zum entspannen ein. Die Gastgeber sind super freundlich und hilfsbereit. Die Zimmer sind sehr sauber und schön. Das Frühstück ein Traum, viele frische Speisen werden geboten, allem voran der frisch gepresste Orangensaft aus dem eigenen Garten.