Hilton Garden Inn Milan Malpensa arvostelua

不小心多預訂了一晚，意大利當地朋友幫我與前台一起協商，能否取消第二晚的訂單。反覆協商無果，也沒有任何其他不久措施，就是簡單的輕描淡寫幾句。服務真的非常差。隔音效果也很差，不建議入住。

設施有點老舊，洗手間無排扇，吹風機得問前台，房間衹有一個插座可用。 衞生：還可以 環境：偏運安靜 服務：有免費7座機場接送。酒店自助餐16歐，菜品比較單一。有小櫃枱賣杯麪，可樂飲料，小零食，價格不算貴。

很好的體驗

Very clean and quiet. Location is 20 minutes from Airport so you need to take a taxi that costs about $20 to get to the hotel. If you need dinner, any restaurant around there is a long walk or drive and they don't open until 7pm. Free shuttle to the airport from the hotel. Nice stay, just far away from anything.

很乾凈舒適，離機場不遠，性價比高。

One of the Worst Hotels of My Trip 1. ❌❌❌ I had a late arrival and an early departure, so I chose this hotel for its proximity to the airport and the advertised airport shuttle service. However, if you expect to be met with a sign in the arrivals area—think again! NO! After a long and exhausting journey, you are expected to run around and search for the shuttle yourself—outside, on the street! And if you don’t find it within 5 minutes, it will leave! There is no prior notification that the shuttle is waiting outside, because, according to the front desk staff, this is “obvious and logical.” In reality, I ended up waiting 1.5 hours for my transfer! Paying €75 for a 12-minute ride was not an option. Paola and her colleague were absolutely terrible—rude, arrogant, and even hung up the phone instead of explaining things properly! Unbelievable. I have never encountered such awful service before. 2. ❌ At the Hilton, don’t expect any help with your luggage to your room. 3. ❌ ❌ There is NO DRINKING WATER in the room! There is no nearby store, as the hotel is in the middle of nowhere. They will offer you a 250ml aluminum can of water for €2. What a “great” service! 4. ❌ The rooms are old and worn-out. The bathroom had mold and a terrible smell. This place is awful, with disgraceful service. Avoid at all costs!

Helpful staff and quiet place

不錯 有機場巴士

Good hotel near the hotel

適合出差，環境都可以的 衞生：可以 環境：可以 服務：還行 設施：可以 每次出行都是預訂這裏，離機場近出行比較方便，去別的地方距離也都還可以

Have tried many other accommodation near Malpensa airport but i must admit Hilton Garden via Somma Lombardy is by far the best experience i had. Their customer service/ reception/ room service is beyond my expectations. Staff were very attentive to guest's request. Room is nicely renovated, amenities in room are well equipped with safe box/electric kettle/ iron board/mini fridge. The hotel adds a nice touch by providing complimentary airport shuttle to and fro for every hotel guests.(Accordingly to their timetable/schedule) There's a small section by the corner of hotel entrance, selling cup noodles, mineral water, candies, chocolates if you need to grab some for yourself . I have had a wonderful great time for two consecutive nights. Reception desk staff by the name of Yleni & Camila has been very helpful during my stay. I highly recommend HILTON GARDEN INN for those needing an accommodation near Malpensa airport. Hilton group really did a great job on this one, truly commendable. Thank you to each and every staff at Hilton Inn Malpensa for your full dedication in providing the best service to your guests. I will recommend it to my family/friends.

Perfetto…Clean, nice people

This was our 2nd time staying at Hilton Garden Inn Milan Malpensa, worth it to stay.

米蘭周邊，還不錯 適合自駕出遊