Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.3
Palvelu4.3
Puhtaus4.5
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Lajitteluperuste:
Kaikki arvostelut(122)
Positiiviset arviot(22)
Arvostelut valokuvien/videon kera(2)
Loistavat huoneet(6)
Ystävällinen henkilökunta(6)
Kätevä ostosten tekoon(6)
Todella hyvä sijainti(5)
Ocean Walter CHIU
Standard-huone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.2.2025
Everything is very good, but we found that TV is not working. Please follow up, Thanks.
Käännä
Vieraskäyttäjä
Standard-huone
Majoittunut 1. 2025
Muu
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.2.2025
Good hotel, stayed here several times over the years. Staff are helpful and pleasant and rooms are comfortable. Breakfast was excellent value for money with the buffet arrangement and variety of foods on offer.
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Käännä
Matthew James
Standard Queen -huone
Majoittunut 7. 2024
Matkusta ystävien kanssa
12 arvostelu
4.7/5
Mahtava
Lähetetty 12.8.2024
Stayed here as we were attending a wedding at the registry office (opposite). Found the check-in staff to be very friendly and efficient. Only one elevator was functioning during our stay. Had booked a double room but was initially allocated a twin, this issue was resolved immediately and without any fuss. Rooms were small but contained all you needed, however as they all had a connecting door there was an issue with people talking in the next-door room late at night and during the afternoon. Buffet breakfast was pretty standard "luke warm" stuff made worse by a lack of marmalade.
Very good location, just opposite of Touchwood shopping mall.
Käännä
Majoituspaikan vastaus: Thank you for your review, I am so pleased you enjoyed your stay.Kind RegardsSarah Mallard Front Office Manager
Lingyu
Standard-huone
Majoittunut 6. 2023
Matkusta ystävien kanssa
13 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.8.2023
Overall good
Käännä
Majoituspaikan vastaus: Thank you for your review, I am so pleased you enjoyed your stay.Kind RegardsSarah Mallard Front Office Manager
Vieraskäyttäjä
Premium-huone - 2 kahden hengen vuodetta
Majoittunut 6. 2023
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.7.2023
Met with a warm greeting at reception. Registration was swift. The room was spacious, clean, and modern. Excellent facilities both at the hotel and nearby. Food and beverages are reasonably priced. Breakfast was plenty and wholesome.
Käännä
Majoituspaikan vastaus: Thank you for your lovely review, we hope to see you again soon.Kind RegardsSarah Mallard Front Office Manager
Kiu Wai, Margaret
Standard-huone
Majoittunut 5. 2023
Pariskunnat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 26.6.2023
Reception ladies v nice and helpful . Breakfast is ok . Room is clean and with air condition .
Location is good next to shopping center . We have a great time there . Many Ths
Käännä
Majoituspaikan vastaus: Thank you for your review, I am so pleased you enjoyed your visit.Kind RegardsSarah Mallard Front Office Manager