Premier Inn Solihull (Hockley Heath, M42)

Hotels fairly decent. No air con in the room we stayed in and it was uncomfortably warm. Evening staff at the Beefeater need to go to Specsavers. Physically having to call them over after waiting for ages, watching them pay more attention to cleaning empty tables than existing customers. Eventually we walked out after waiting to try to get their attention to pay the bill. They didnt see us go! Extras got added to the accommodation but even so, poor quality really. Multiple items on the menu not available They were also turning away walk ins even though the restaurant area was over half empty and they were only wiping down tables. When we stayed here last year the menu was excellent with a wide range of steak sauces available and vegetables. Now its only peppercorn sauce (cold) and chips. Think we'll try somewhere else next year.

Fantastic service. Stopped here overnight on business. Room was very nice and well equipped. Came down for an evening meal and Louise looked after me. She was amazing and so professional. Very attentive and friendly. I highly recommend. She is a huge asset to the premier inn Hockley Heath

I know this Premier Inn has mixed reviews, but we found it to be almost perfect for what we wanted. We stayed one night, before an early morning trip to the airport. It's a lot cheaper than staying at the Premier Inn closest to the airport, but it's still only a 15 mins drive away. There is ample free parking. It looks a bit rundown when you first turn into the pub car park and there was old furniture scattered around outside. First impressions weren't great, but once you get inside it was a complete contrast. The staff were friendly. Everywhere was clean and tidy and it looked like the room had been recently modernised. It was very spacious, there was somewhere to put the case, free WiFi, sockets on both sides of the bed, the bed was comfy, the shower was powerful, Baylis and Harding hand wash and shower gel is provided and the mood lighting in the bathroom was a nice feature. The room was warm and extremely peaceful, no traffic noise. It was a really relaxing stay. A couple of things to mention are the hotel has no lift and a handrail in the shower would be beneficial. Overall, though, we thought this was one of the best Premier Inn rooms we've stayed in.

Excellent stay. We booked a standard room and contacted the hotel to ask for a room with a bath but was told they were family rooms only. However we were upgraded. It was a very comfortable room and the breakfast was great. The staff were very helpful and informative.

A short one night stop at this hotel. A good night's sleep, very quiet as I don't think there were many other guests staying. Plenty of parking available. Nice area. Easy journey on the Saturday morning for a show at the NEC. I think the hotel has recently been renovated, so it's really modern and clean. Would stay here again if visiting the area.

No lunchtime bar or food service which was disappointing as we'd arrived early to enjoy this part of normal Premier Inn service. We have stayed at Hockley Heath on a couple of occasions due to it's proximity to BHX and enjoyed their lunchtime service, this time there was none, were not informed of this even though it was advertised as such at the time of booking.