Nickelodeon Resorts Riviera Maya

Excellent destination and the best price was found on trip.com. My 8 year old son had the time of his life! I highly recommend this resort if you are traveling with kids!

Tuvimos la oportunidad de experimentar el parque de Nickelodeon y solo tengo que decir WOW, desde la bienvenida por Orlando y los detalles que tuvo con nosotros hicieron que 2 días después sigamos hablando de ello. Kike en la alberca estuvo súper atento de nosotros, la comida al rededor de la alberca es deliciosa, no la típica comida barata que te esperarías , las pizzas fueron mis favoritas! Y los postres del bufete ni se diga, estaban tan lindos que no quería ni comerlos. Todos los chicos de entretenimiento tienen una energía increíble! Un reconocimiento especial a la gente de mantenimiento ya que mantienen el lugar impecable ! Muchas gracias Nickelodeon, regresaremos pronto!

My experience is for the day trip to go to the water park. We paid $600US for 2 adults, and two boys (6 and 9) to go to the water park, as we were staying at another nearby resort, Grand Velas. Grand Velas is beautiful but does not have water slides, different vibe. So we wanted to let the boys have a fun day at a water park! At first it was pretty fun, we got there right when it opened and beat the crowd for the water slide lines which I would recommend. Get chairs right away, people ‘save’ them and it gets hard to find shade after a couple of hours even half the people are not actually using the chairs. Food was fine, it was what we expected from other reviews. Service was quick. When we left through the gift shop we were checking out the Garfield merchandise with our older boy and buying him a water bottle which was $40 but he loved it. We looked for our younger son who doesn’t venture too far, and he was being told off by an employee because he had accidentally bumped into a water bottle and it broke. She was showing him how it was broken and he looked scared. I came over to ask what was required of me and she said I had to buy it and I said fine, and bought it. But this left a very bad taste in my mouth. Then I asked someone where to get a taxi and they said main lobby, so we went there. At main lobby I asked for some help to get a taxi and mentioned my family was just inside getting some air conditioning. The worker told me to get them out immediately as we were not paying guests, and to walk back to the park. This service was bad but maybe norms for the area, grand Velas is definitely a different class. We were planning on going to Nickelodeon next year but not after this.

El lugar está espectacular, lástima de mal servicio y trato de la gente y comida mala, lo bueno que los niños no se dan cuenta, los trabajadores la mayoría en el celular viendo todo menos cosas de trabajo, vale la pena conocer el parque pero no quedarse para evitar un mal sabor de boca, cero capacitación en servicio al cliente 👎👎👎👎

We wanted to do something special for our kids before they got too old. As a family, we have gone on over 20 all inclusive vacations, including Cancun, Costa Mujeres, Puerto Vallarta, Jamaica, Dominican Republic, and Grand Cayman (although not all inclusive in Cayman), so we are not new to traveling and have plenty to compare to. At over $1500 per night, we were excited to take this once in a lifetime trip. Our expectations were high. We all got our nails painted like slime and SpongeBob. My daughter was drawing Dora and Boots like crazy. We couldn’t wait!! Got there and instantly you drive by the water park right off the Main Street. Looks nice. We check in and have to take a bus to our room from the lobby. They have 20 passenger vans there for the guests to transport people around. Golf carts only there as a butler service. But not a lot of them. If you enjoy nice scenic walks thru the jungle at other properties, this isn’t for you. The rooms are in one building about a mile away from the lobby and water park. The only way to get around, is by these vans. For every guest. For every stroller and person. They have 1 door that opens in the van and everyone piles in and out of this thing. Not my vision in paradise that’s for sure. We walked into the room to check it out. Pro-hotel room had 2 bathrooms in it. That was awesome. Pro-everything is clean Pro-every room has a swim out Con-our swim out pool was freezing, (it was middle of July) and about 4 feet wide. Kids didn’t want to swim in it cause it was too cold. Con-the ocean view was horrible of giant concrete blocks all over in the ocean in front of the hotel room. Pro-the main pool wasn’t far from our room and we could see it by looking down. Con-it is ALWAYS deserted. No waiter service. Want a drink-get in the pool Con-the main pool is so narrow and is connected other guests’ swim out rooms, that you always feel like you are intruding on others privacy. Pro-it has a nice water park over a mile away from the hotel room, that is super clean. Con-you have to wait in line for a bus to take you there. Con-tough to get a seat cause it’s packed with resort and non resort day pass guests Con-besides the water park and a 30 minute show each night, there is nothing else to do Con-they try to upsell EVERYTHING Arcade games-extra, face paint-extra, photos-extra, cabana-extra, steakhouse restaurant-extra, sit in a booth at breakfast-extra, character breakfast-extra, slime-extra. They also have plenty of gift shops selling their Nickelodeon products. First morning there and about 9:45am. We come downstairs from our Room and want breakfast. There is a line with over 100 people waiting to go to either breakfast or the water park. The only breakfast buffet for all of the guests in the whole place, you have to take a bus to it. Be ready to wait in line! For the bus and then again when you get to the breakfast buffet. We counted over 22 OPEN tables with no guests using them. Yet it took over 30 mi

The resort is perfect for families. From top to bottom everything is excellent and easy. Clean, great food, nice staff, not too crowded and excellent night time entertainment the whole family can enjoy. The quality of the available alcohol is high end for an all inclusive. Highly recommend to all.