Vieraskäyttäjä
26. lokakuuta 2024
This was our second stay at the Fairmont Mayakoba. We first visited for 3 nights in August, and were pleasantly surprised by the incredible service, attention to details, quality of food and drinks and the amazing accommodations. It is the kind of place you can relax and rest completely. The employees are trained to anticipate your needs 100% of the times. When another opportunity presented to take some days off, we didn’t hesitate to book our 3 nights at Fairmont Mayakoba, and bring my in-laws to enjoy the experience as well. Eric and Alfonso from Tauro, they both recognized us when we came back on our second trip. Also Heber, he took care of us on our second night, and provided an amazing service. Ximena and Fernanda from the front desk, and Noe from the concierge team. From other restaurants around the property, Ezequiel at La Laguna, and Adelaide on our first lunch, she recommended to try Mexican ice creams, which we were surprised of how tasty they are. Also Hetzael, the bar manager at Cielo, be presented a wine tasting and mixology class, and did an amazing job, we truly enjoyed his knowledge on Mexican wines.
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