Aris Hotel Sofia

We had a bad night at Aris. We were bitten by bedbugs and had to leave the hotel in a rush. We did not get breakfast and we did not intend to go there again but our next booking was not cancelled. Very bad experience. We will take this mater further.

Good. Location is close to train/bus station. 3 mins walk. Booking contains breakfast.

離汽車站零距離，到索菲亞教堂15分鐘左右。超過6點前台沒人，需要提前索要入房密碼。

Hotelli supermukavuudella

Fawlty Towers in Sofia-but where was John Cleese? We was living 5 days at hotel Aris in Sofia. To make it short it was the most terrible hotel I ever stayed in. The rooms was not clean. Dust and what was worse at the rooms. The never cleaned the rooms during the stay. The breakfast was at best moderate going against bad. But the worst thing about the hotel was the staff. I never experienced any thing like it. Service is definitely not a city in Bulgaria. At some time I was wondering if we were in a reality show like “the worst hotel in Sofia”. The receptionist in different looking constant at her phone or smoking, cleaner more focused on getting off, smoking and taking Tod here two small children that were with her on the job. The waitress in the weekend having loud conversations on her phone in the restaurant and when not seeing reels on her phone. So all in all a sad experience at the hotel that really doesn’t want you to come back. And yes I know the price is low but still you should expect a clean room and again cleaning during a 5 day stay and a staff that doesn’t ignore you.

Really good, don’t listen to the bad reviews.