Crowne Plaza Sofia

After renovation, the hotel looks amazing great! Everything is new and shining, parking place is nice and camera LPR seems to work properly :), breakfast was unlively good - (too) many options, everything fresh and tasty

Amazing hotel!!! Totally new, quality materials, perfect from all points of view!!

Lontano dal centro cittadino e quindi comodo soprattutto per visitare gli uffici circostanti, Crown Plaza Sofia ha un’offerta valida a 360°. Camere ampie e moderne, letti confortevoli, spazi di coworking, cucina valida - il pollo provato a cena ha superato le mie aspettative, e i croissant serviti a colazione non erano male. Per meno di 200€/notte con colazione inclusa, una proposta da tenere sempre in considerazione: che sia classificato 5 Stelle mi pare leggermente eccessivo, ma se tornassi in quest’area di Sofia per lavoro soggiornerei nuovamente qui.

Very good business hotel Very good hotel with easy access to Sofia Business Park.

Overall good, but should focus on details Over all the stay was good. But the details wasn't at five star level. We had roomservice and there was no cutlery. In the spa we did receive ropes after asking (even though we stayed in a suite). We asked the front desk to call a taxi, but he replied after a phone call that the taxi company didn't answer but recommended us to take the subway because it't cheaper. How ever very friendly staff in the restaurant, especially at breakfast service. And very good spa therapists.

Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces