Toya Sun Palace Resort & Spa

Overall, everything that doesn't concern your room and food is pretty nice - the location is good, the view is fantastic, the lounge is spectacular. However when it gets to service and your room, it is poor. As you can see on the photos, the room is old and there is mould left there. The staff do not take notice even when I asked for a change of room. Furthermore, the drainage will smell in your bathroom. The wifi is also poor and you get faint signal not just in your room but also in the restaurant. The service overall was poor, with the service during the buffet very mixed, with a combination of junior staff guiding you to wrong places and the manager ordering you about without a level of courtesy. This is a place to visit once, and not go back. There are others along the lake that are worth trying out.

提早半年預訂了太陽宮酒店和來回的巴士，直接寫郵件就行很方便，上車地點就在札幌電視台這邊，很方便，定的是最便宜的房間，但是房間不小，就是設施確實有點舊，走到附近洞爺湖🚢和商業街很近，15分鐘左右，晚上泡湯也很舒服，晚上的自助晚餐和自助早餐都很棒，很適合長者小孩，第二天9點退房，坐在大廳的落地窗等待回札幌的巴士很舒服。

酒店的風景真的很好，最好是選重新裝修過的房型