Highland House

Overall, a very nice room and property. We had a couple problems with electronic key access (to our room and to the front door). While inconvenient, staff always addressed the problems quickly. Make sure you read the check-in instructions and look over maps so you know where to check, etc. Overall, very nice...we will be back and stay in the Highland House.

Second time staying on the mountain, wanted to give it another shot after the disaster at Expedition Station. Who cleans these rooms? I’m being serious when I say I have been to Hampton Inns that clean their rooms better than this place. It was cleaner than exp station, but still dirty. Hair in the tub on arrival, hair along the floor molding. Smell of death in the sink that hit you like bricks if you used it. No deadbolt for security. I want to know what the resort fee I am paying for goes to? Due to Covid they don’t have housekeeping automatically, what are the amenities? Because it’s definitely not going to cleaning. Bed needs replaced, uncomfortable and old.

We stayed at Snowshoe Central Village lodgings (Rimfire, Expedition Station, Seneca) couple times in the past, Highland House is the worse one. The miniblinds were broken, light was broken. Sofa bed was smelly and the springs wore out. The Space is smaller than our expecting. I hope the description could provide us the exactly sqft so we can make better choice. There was only one bag of coffee (charge to additional bag) disregarding how many days you stayed. Nicely, the maintenance staff showed up at reasonable time to repair temporally for our stay. Forgot to mentioned that we found a beach towel sitting behind the sofa bed!! Forgot to mentioned that we found a beach towel sitting behind the sofa bed!! Although We usually clean up the room before we unload our luggage to ensure we have clean space for our stay. The only pro is the unbeatable location of Highland house. Although we have been assigned to first floor studio adjacent to the Skidder and slope, we did enjoy the views and convenience. Overall, Highland definitely needs upgrade to match Snowshoe standard.

Great property and location. Also there’s no front desk. Check in is at Allegheny springs which is at the end of the village.