Hilton London Heathrow Airport Terminal 5 arvostelua

Tried calling the hotel to find out about the shuttle to see if I could get from the airport to the hotel, phone rang endlessly, no response. Eventually had to get a very expensive taxi since information was hard to come by (Google maps doesn't include the H5H bus service which is turns out is the one to get). It's worth noting that the shuttle price not included in the exorbitant room fee, neither is breakfast. The following morning I called the front desk several times from the bedroom phone, again ringing endlessly, no response. Must have tried for about 10 minutes. Shower faucets and fixings were missing covers making the shower look neglected. Bedroom lights didn't have any convenient way to turn them off before going to bed meaning having to fumble around to get the many lights turned off. Light switches were only positioned next to one of the two single beds. Breakfast was decent with a slightly better selection than other hotels, but for the price of £25 I would absolutely have avoided it if I had any other options. Bar the stunning interior and above-average breakfast selection this is a bog-standard hotel, not worth the asking price at all.