Westmark Sitka

Good location. Airport transfer was on time. Nice Room.

There was no air in the room. Thank you for the floor fan! I had to replace my door key 4 times. The handle on the door was semi-functional. There were half a dozen hairs in the tub. There were two remote controls to use for the tv with no instructions for use (had to use the source button)

BED BUGS! Our room had bed bugs. We were in Sitka for work and ended up with our bodies covered in bites, and I’m sure taking them home with us considering how many there were in the room. Found bed bugs and took pictures and put some in a cup. Went down to talk to the front desk and they were very unconcerned and uncaring. They moved us to a different room but I had to miss work to wash all our laundry while moving to the new room to try to rid ourselves of them. AND they made us pay for the laundry service, didn’t offer to pay for it or discount our bill or give us a food voucher for the restaurant or anything. Not even an apology! Aside from that- the hotel in general is very musty with a strong smell of harsh cleaning chemicals, bit worn down, and they price gouge you every step of the way. There is a mini fridge in each room but no microwave. The hot water is very finicky. They charge for most things other hotels give you free. Absolutely horrible stay! We understand that when you travel bed bugs are a risk, but to not even apologize or try to make it right is appalling! We also ate at the restaurant. Don’t eat there unless you have hours to kill! The restaraunt was empty and it still took the four of us 3 hours to get attended, get our food, get our check, we had to ask our waiter several times for more water. We tried again another night just two of us and it still took 2 hours. Food was good but overpriced.

Great view of Sitka harbor. Property way overpriced

Nice to have shuttle waiting instead of calling for one. Very friendly at desk and so convenient to everything

Stayed 3 nights. Sitka is quite small and everything in the town is within walking distance of everything else, apart ftom going to Japonski island for the airport and the Mt. Edgecumbe Medical Center. You will need the hotel shuttle for that. We had a great view of the harbor and the spectacle of watching a cruise ship pirouette in the harbor when it was departing. The restaurant is physically attached to the hotel, but run as a separate operation, so one cannot charge meals to the room. The hotel is charming with a large enclosed area to watch TV or read. The only place that I’ve encountered that had books on shelves to read if it was raining too much that day. The collection of Nancy Drew books was surprising (see picture). I left a book there as well, just to try to provide for a little more diversity. We encountered the flight crew of our flight on the same shuttle van and were assured that this was the best hotel in Sitka. They routinely overnight in Sitka, so I would hope they know. No A/C in the rooms, it is an older hotel, but still quite nice. The fan was adequate to keep us comfortable at night and the window had a screen. We had apparently arrived on the best days (warm and dry) in the past two weeks. The lobby is often full of tourists here to fish for a few days, but that’s Sitka, not just that hotel.