Palazzo Gilistro

I liked my stay because of the hotel’s location, friendliness of people and amenities in the room. Will definitely stay there when come to Ortigia once again.

We were transferred to this hotel when the hotel we had booked had double booked our room. Our room in Palazzo Gilistro was large with two balcony windows. It was extremely comfortable and clean. The staff were very helpful and friendly. Breakfast was also very nice. The hotel is in the middle of the old town so you need to walk a small distance with bags from parking or a taxi.

Wow.. what a fantastic location, a spectacular customer service, the rooms where spot on, high quality everywhere, breakfast was perfect also. Will definitely recommend it as the area is in the middle of Ortigia... We recommend visiting the square 100 metres away in the evening, cafe Viola too

My boyfriend and I had the most wonderful 3-night stay at Palazzo Gilistro in June. The staff were so friendly and helpful, the room was fab and house keeping did such a beautiful job every day. Breakfast was delicious. Palazzo Gilistro is in the perfect central location, just a few minutes walk from the Cathedral of Syracuse with an abundance of restaurants, shops and bars all in walking distance. Despite it being in the centre of town, our room was up high above the hustle and bustle and was lovely and quiet for bed time! If we had one suggestion, It would be to make better use of the great communal roof terrace - a bar up there would be perfect! We will definitely recommend Palazzo Gilistro to our friends and family and would love to return one day!

L hôtel est idéalement situé pour visiter Syracuse au cœur d un quartier animé. La chambre est spacieuse et propre. Le lit est très confortable. Le petit déjeuner est très bon. Le personnel est très gentil, accueillant et serviable. Je recommande. Nous avons passé un excellent séjour.

Notre chambre était grande propre et très agréable. L’hôtel est dans une petite rue piétonne proche de tous les restos et de tout ce qui faut voir dans la vielle ville. Le petit déjeuner est gargantuesque et délicieux. La réception n’est pas ouverte en continu, mais les réceptionnistes sont disponibles sur WhatsApp et hyper réactives, en plus d’être sympathiques. Évidemment, elles sont là pour accueillir les clients avec pleins de bons conseils sur la ville. Nous y avons passé un super séjour !

I rate this hotel 4.5 stars if I am comparing it with the previous stay in Taormina, Hotel Casa Adele. This hotel is good but not better. We were in a deluxe double with view and large balcony--room 401. The location is ideal -- in the middle of the island Ortigia with so many shops and restos. There's a gelateria next door. A few steps away is the fabulous Fountain of Diana in a spacious piazza. On the balcony, I was chilling with my pistachio brittle accompanied by the complimentary prosecco I took from Spoleto. I was in a contemplative mood. The included breakfast is excellent. I ordered two fried eggs with bacon. The cantaloupe is particularly sweet. A special shoutout to Noemi who made sure we received our takeaway breakfasts since we checked out early at 4:30 AM. FYI: Zara is just 5 minutes away. This place is highly recommended.

We stayed here for 5 nights and loved our stay. The hotel is conveniently located just off the Piazza Archimede. If you are getting a taxi from the train station or airport, I would recommend asking to be dropped off there. The hotel is in a very central location with restaurants and places to get snacks nearby. We had a corner room on the first floor which had balconies and a separate lounge/dining room. The room was decorated beautifully, the bathroom was clean and had excellent water pressure and the bed was super comfy. There was a wide range of food to choose from at breakfast - pastries, cakes, fruit, yoghurt, bacon and eggs and meat and cheeses and the staff who helped at breakfast times were super helpful and lovely. The reception desk is not manned 24 hours, but if you contact the staff outside the manned hours, they really go above and beyond to help with issues and queries that you may have. Our flight was scheduled to arrive quite late, and then was delayed so our arrival was much later than planned. Since there would not be anyone there so late at night, they gave us very clear arrangements on how to access the building and had our room ready and waiting for us which was fantastic at the end of a very long and stressful day. We would definitely stay here again when we visited Ortigia.

È veramente molto bello. Camere molto confortevoli, la nostra vista mare era stupenda, luminosa, e molto curata. Un letto comodissimo, un bagno grande, tutto molto pulito. Una location nel pieno centro di Ortigia, a due minuti dalla piazza del Duomo e a cinque minuti dal mare. Una colazione molto curata e raffinata. Consiglio vivamente a chi vuole vivere Ortigia città meravigliosa. Grazie a Palazzo Gilistro per l’ospitalità.