DoubleTree by Hilton Sioux City

Liked that it was really close to some dining options. IHOP is right next door. Walked to a bar/restaurant called Table 32 that was really good. Easy access on & off the interstate.

Check in was a little slow, since we used 3rd party to book. I never got the complimentary cookies but other folks next to me did. Forgot my sons stuffed animal and they found it and sent it back Fedex-which was wonderful!

On 7-26-2022 I made a reservation online on their website. On 8-10-2022 I got an email saying how the hotel was looking forward to my visit and asked if there was anything special I needed during my stay. A normal email for a hotel that is OPEN!! When my group of 5 arrived to the hotel we found the top to floors totally destroyed and a chute coming out of the floor below with debris from the rooms. see the pictures.. The parking lot was blocked off with cones and yellow tape. On the front door was a note saying the hotel was temporarily closed. If you booked with a 3rd party you would have to contact them for a refund. Nothing about the other guest that booked direct. Why didn't we get a email saying the hotel was closed and we would need to make other reservations, they had our emails. I've gone back to their website and they are still accepting reservations for the future. DO NOT MAKE ANY!!! I sent an email on their website and it came back undeliverable. There was a different email on the door not. I've sent an email to that address and have not heard back. My review is DO NOT MAKE ANY RESERVATION WITH THE HOTEL FOR AT LEAST A YEAR AND ESPECIALLY WITHOUT TALKING LIVE TIME TO SOMEONE, BECAUSE THEY DON'T CARE ABOUT THEIR BUSINESS OR OUR BUSINESS!!!!!

Reserved a room for a Boston concert. They were very accommodating to get us a room way earlier than normal Check in. Room 509 was great. Small but very relaxing. King size bed was very comfortable. Everything else was exactly as it should be. This was a great stay.

Received an email from them two days before my arrival letting me know they were looking forward to my stay, and asked if I needed anything special for my visit. When I got there, the top two floors were demolished, and a sign on the door said they were closed! Then two days later I get an email thanking me for my stay, and asking for my Trip Advisor review....They are clearly not on the ball, or even close to it.

First off, this is NOT a Holiday Inn. It was once a Holiday Inn, and probably a nice one in about 1988, but it is an absolute dump. Saw black mold behind peeling wallpaper when I walked in. The TV stand was pulled away from the wall because something clearly happened behind it. The "desk" was two sofa tables standing together near the door. There are cockroaches everywhere and the carpet in the hallway is black (it didn"t start out as black, trust me) They advertise an indoor pool and spa. Both are closed. No breakfast, no amenities, no redeeming value. There are vagrants and beggars outside and the new management is doing nothing to stop any of t. I checked in, walked in my "room", said "NOPE!" and went straight to the front desk to tell them it's a dump and there is no way I'm staying. To her credit, the girl at the front desk didn't even try to put up an argument. STAY SOMEWHERE ELSE!!