JW Marriott St. Maarten Beach Resort & Spa

Just returned from a mother-daughter trip to St. Maarten and a 4 night stay at the J.W. Marriott St. Maarten Beach resort. This place was an A+ in every way. The property itself is stunningly beautiful, pristine, fairly new, spacious, clean, and well-maintained. Our beachfront room was incredibly comfortable with only a minor A/C issue that was immediately and expertly addressed. But what really sets to resort apart from the rest is the personalized service and super thoughtful staff. Immediately upon arrival we felt like family and when it was time to go there were literally fond farewells and hugs. Special shout-out to valet/bellman/keeper of the entrance Dave who made us feel welcome from the start. Also Nicholas who remembered my breakfast order and literally sprinted to the other side of the resort to get my daughter a special drink from the beachfront bar. Rachelle, hostess extraordinare at the main restaurant, has amazing positive energy to bring a smile to your face. The front desk staff was at the ready to do whatever they could to make our stay perfect. Even the spa staff provided an extraordinarily high level of service that justified the splurge. It was the perfect long-weekend getaway, can't wait to go back.

This hotel is incredible. Friendly staff (shoutout to Kevin at the beach pool!). Rooms beyond clean and modern. Beachside service for food and drinks. Quiet. Delicious food. At every corner, the staff here are looking for ways to help you or make your stay even better. I definitely plan on coming back!

The Liguria Restaurant has a lovely menu with a variety of foods . The sea bass and Wagu steak were delicious ! The staff Rachelle ,Yardley and Keith were the best part of the experience ! Making our night most enjoyable ! We definetly recommend coming and make sure you have a reservation!

Estou agora com minha família tendo um péssimo atendimento. estamos o dia inteiro vivenciando um ALARME DE INCÊNDIO disparando em nossos ouvidos. Ao solicitarmos auxílio sobre a situação, foram debochados e nos trataram com irrelevância, se defendendo apenas com a informação de que entregaram UMA CARTA durante o ocorrido e que nada poderia ser feito. se está buscando tranquilidade e respeito, definitivamente não venha para esse hotel.

First, in full transparency, I AM A HILTON DIAMOND MEMBER! My husband is a top level Marriott member. We stayed at this Marriott to celebrate my birthday and all I can say is OMG!! We are “travelers” and THIS was one of the best stays EVER! The hotel is BEAUTIFUL! The Customer service is next to none! Restaurants/bars are fantastic! Shout out to Marla (Concierge) who took the time to not only plan our days, but she made my bday special. Her recommendations were spot on!! If you visit St Martin, this is the place to stay! I would also recommend renting a car when visiting. Taxi’s are VERY expensive and we saved a lot by renting a car. Or you may want to look into a daily driver. Bottom line, we WILL be back!

Hotel está em fase de acabamento, funcionários despreparados para atender , nem um simples pedido conseguem entregar corretamente, tudooo que vc pede bem errado , resolveram fazer teste de incêndio no hotel , começou a tocar as 8 hs da manhã e foi o dia inteiroooo tocando a cada 2 minutos, uma sirene tocando dentro do quarto sem parar e ao ir reclamar, mas despreparo de funcionários, dizendo que não tinha oq ser feito e fomos avisados no check-in ( MAS NÃO FOI INFORMADO QUE TERIA ESSE TESTE ) apenas colocaram uma carta dentro do quarto dias após nosso entrada , aqueles envelopes que ninguém abre . Internet também não funciona bem , toalhas tem que ficar pedindo para repor . HOTEL SEM NOÇÃO FAZER ESSE TIPO DE TESTE DE INCÊNDIO COM HÓSPEDES

We stayed at Dawn Beach Club which was beautiful. Having a 3 bedroom condo with a full kitchen, 2 bathrooms, laundry room, dining room table, and living room was perfect for our group of 7. The pool was gorgeous and the private beach was stunning. Everyone who works there is so kind, always smiling and are extremely helpful. The food was delicious! The grilled & coconut shrimp were favorites in our group. The drinks were yummy. The service by the pool was superb. The security/medical staff came to help with my husband’s cut foot and they went above and beyond what we expected. We just asked if they had bandaids (the one thing I forgot to pack) and they came up, cleaned the wound, went downstairs to cut a fresh aloe leaf and showed me how to cut it and apply it to his foot. I requested the front desk to find me a masseuse and they found Nelly who came the same day I requested the massage. Nelly game me one of the best massages I’ve ever had!

Bonjour ! Même scénario que ceux décrits précédemment. Nous avons perdu une bonne partie de notre journée dans cet hôtel après avoir été parmis les rares chanceux à avoir eu les fameux 777. Cela s'est passé sur la plage de Philipsburg. Notre rabatteur Will était fort sympathique et nous a fait tout un cinéma en prenant à parti des amis rabatteurs en leur disant qu'on avait les 777 !!! Bizarrement, les autres rabatteurs ne réagissaient pas vraiment, l'air blasés (maintenant je comprends mieux pourquoi, il doit leur faire le coup 10 fois dans la journée..) Tout ça pour dire que si j'avais eu la présence d'esprit de faire une recherche rapide sur le net, je n'aurais pas perdu 4h de mon temps là bas, avec deux enfants en bas âge qui n'avaient rien demandé d'autre que d'aller à la plage ce jour-là... Après avoir décliné l'offre, nous avons pu gratter le fameux ticket et découvrir que nous avions gagné un hébergement en hôtel 5 étoiles en Floride, sans le vol bien sûr..ce qui est une pure arnaque car personne ne gagne les autres lots, à savoir 500$ en cash, l'iPhone ou l'iPad, d'après tous les commentaires que j'ai pu lire. Profitez de vos vacances et fuyez les, ça nous servira de leçon malheureusement.. On croise les doigts pour que notre CB ne soit pas débitée, vu ce que j'ai pu lire..

If you’re ever in St. Philipsburgh and someone offers you a scratch ticket, don’t accept it. We got scammed into a free cab ride to the Westin where we would collect our prize. Of course, it’s a timeshare scam. We were told half an hour but soon realized that if we stayed, it would have likely taken up to 3 hours. The people we came into contact with at the Westin are horrible. The woman trying to sign us up for the time share didn’t believe my wife and I were married because she hadn’t changed her last name!! Asked to see wedding photos as proof! Seriously? Then asks my wife why she didn’t change her name… I was honestly very close to giving her a piece of my mind in a very profane manner. But I kept my cool and simply said we’re leaving after about 15 min. Which, pissed her off. The place is literally a dump that’s under construction. It’s also quite literally in the middle of nowhere.. Stay in Simpson Bay. Easily the best location in St Maarten Dutch side. Don’t go to the Westin for any reason. Don’t book there, don’t look at timeshares there… Brutally rude staff and you couldn’t get me to stay there if it was free. Nor could you pay me to stay there… Go literally anywhere else…