Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.0
Palvelu4.3
Puhtaus4.3
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Kaikki arvostelut(1083)
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Sopii erinomaisesti liikematkoille(33)
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Kielteisiä arvosteluja(53)
mylovedolphin
Kolmen hengen huone
Majoittunut 1. 2025
Perhe
19 arvostelu
4.7/5
Mahtava
Lähetetty 23.3.2025
交通方便,早餐感覺還是不要定了,外面吃早飯的不少
Käännä
Majoituspaikan vastaus: Dear mylovedolphin,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our transportation options convenient, as we strive to provide easy access for our guests.However, we regret to learn that our breakfast offerings did not meet your expectations. Your comments regarding this matter are invaluable, and we will certainly take them into consideration as we continue to improve our services. We understand that many guests may choose alternative dining options nearby, and we appreciate your insight on this aspect.We hope you will consider staying with us again in the future, and please feel free to reach out if there are any specific preferences or suggestions you would like us to be aware of during your next visit.
Tran
Superior kahden hengen huone
Majoittunut 2. 2025
Perhe
5 arvostelu
1.7/5
Lähetetty 22.3.2025
Das Hotel ist sehr alt und nicht entsprechend für das Geld in Singapur. Kann ich leider gar nicht empfehlen. Das Bad ist alt.
Die Bilder von der Buchung passen gar nicht zusammen mit der Realität.
Das schlechteste Hotel, wo wir bisher untergekommen sind.
Käännä
Majoituspaikan vastaus: Dear Tran,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations during your visit.We understand that our hotel's age may not align with your preferences, and we are actively working on renovations to enhance our facilities, including the bathrooms. Your comments about the discrepancies between our online images and actual accommodations are particularly concerning, and we will investigate this matter further to ensure a more accurate representation in our listings.It is disheartening to hear that your experience was less than satisfactory, especially given that it has been noted as one of your worst stays. Please know that we take all guest feedback seriously as it helps us improve our services.We appreciate you bringing these issues to our attention, and we hope you might consider giving us another chance in the future.
Shuaidaobaozhaledexiaomimei
Superior kahden hengen huone
Majoittunut 2. 2025
Liikematkustajat
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.3.2025
房間太小,其他都很好!特別是交通非常方便!
Käännä
Majoituspaikan vastaus: Dear Shuaidaobaozhaledexiaomimei,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our transportation options convenient and that you enjoyed various aspects of your visit.We understand that the size of the room did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused. Your comfort is important to us, and we appreciate your insights as they help us improve our services.Should you choose to stay with us again in the future, please do not hesitate to reach out so we can assist in finding accommodations that better suit your preferences.Thank you once again for your valuable feedback. We hope to welcome you back soon!
Majoituspaikan vastaus: Dear Sindy K,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our staff polite and attentive; we strive to provide exceptional service, and it is rewarding to know that our efforts made a difference during your stay.We are also pleased that you appreciated the complimentary drinking water machine, as we aim to offer convenient amenities that enhance our guests' comfort while being mindful of their expenses. Your feedback regarding our breakfast offerings is invaluable; we continuously seek ways to improve and expand our menu based on guest preferences.Moreover, we’re glad that you found our location convenient, especially with easy access to the subway station, making travel around the city more accessible.Thank you once again for your kind words. We look forward to welcoming you back on your next visit!
Vieraskäyttäjä
Superior Queen -huone
Majoittunut 2. 2025
Varattu muille
1 arvostelu
4.7/5
Mahtava
Lähetetty 14.3.2025
房間很乾凈,服務員們都很好很有禮貌也都很願意幫助,地點也非常好無論地鐵還是巴士站就在門口不遠處
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found your room to be clean and that our staff provided you with courteous and helpful service.We take great pride in maintaining a high standard of cleanliness and ensuring our team is always ready to assist our guests in any way possible. It is also wonderful to know that our convenient location, with easy access to both subway and bus stations, contributed positively to your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our convenient location near Ben Crane Station and Bugis Station, as well as our service in storing your luggage after checkout.We sincerely apologize for the discomfort you experienced due to the air conditioning being too strong during your stay. Your comfort is important to us, and we understand how a suitable room temperature is crucial for a restful night’s sleep. We will certainly look into this matter further, including providing clearer instructions on adjusting the air conditioning settings.Additionally, we regret that we were unable to accommodate your request for a separate shower and toilet arrangement. While we strive to meet all guest preferences whenever possible, there are certain limitations based on room configurations.Your feedback is invaluable in helping us improve our services, and we hope you will consider staying with us again in the future so that we may provide you with an even better experience.
Vieraskäyttäjä
Kolmen hengen huone
Majoittunut 2. 2025
Perhe
1 arvostelu
3.7/5
Lähetetty 10.3.2025
please upgrade washroom air circulation
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding the air circulation in our washroom facilities. We appreciate your input as it plays a crucial role in helping us enhance our services and ensure a comfortable environment for all our guests.We understand that proper ventilation is essential, and we take your suggestion seriously. Please be assured that we will review this matter with our maintenance team and explore options for upgrading the air circulation system.Your satisfaction is important to us, and we are committed to making improvements based on valuable insights from customers like you. Should you have any further suggestions or concerns, please do not hesitate to reach out.Thank you once again for your constructive feedback.
Majoituspaikan vastaus: Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our amenities well-equipped and enjoyed the cleanliness of our facilities.It is also wonderful to know that our front desk staff, along with the rest of our team, contributed positively to your stay with their friendly service. We strive to create a welcoming atmosphere, and we are thrilled that you found it fun during your visit.Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 12. 2024
Perhe
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 9.3.2025
小啊 但是便宜
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback with us. We appreciate your observation regarding the size of the product and are pleased to hear that you found it to be an affordable option.We strive to offer a variety of products that cater to different needs and budgets, and your insights help us continue improving our offerings. If you have any further comments or suggestions, please feel free to reach out.Thank you once again for your support.
The star。
Superior Queen -huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
17 arvostelu
3.0/5
Lähetetty 7.3.2025
環境設施一般
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent experience with us. We appreciate your insights and are sorry to hear that you found our environment and facilities to be average.Your comments are important to us, as they help us identify areas where we can improve. We strive to provide a welcoming and comfortable atmosphere for all our guests, and it is clear that we fell short in this instance.We would love the opportunity to enhance your experience in the future. If you have any specific suggestions or further details about what aspects of our facilities could be improved, please feel free to share them with us.Thank you once again for your valuable feedback. We hope to welcome you back soon under better circumstances.
Eshter.
Superior kahden hengen huone
Majoittunut 1. 2025
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.3.2025
還可以。。
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are glad to hear that your experience was satisfactory.If there are any specific areas where you believe we could enhance our service or product, please do not hesitate to let us know. Your insights are invaluable in helping us improve and better serve our customers.Thank you once again for your input. We look forward to serving you in the future.
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your room to be clean and well-maintained, even if it was compact. Our team strives to provide a comfortable environment for all our guests, and we are pleased that we met your expectations in this regard.We are also glad that you appreciated the complimentary water service during your stay. It is our goal to ensure that our guests have everything they need for a pleasant experience.Thank you once again for your kind words. We look forward to welcoming you back in the future.
Majoituspaikan vastaus: Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our location convenient, with easy access to the National Museum, Fort Canning Park, and nearby shopping options such as Ya Kun and Toast Factory.We appreciate your kind words regarding the early check-in arrangement; we understand how important it is for guests arriving on red-eye flights to settle in comfortably upon arrival.We acknowledge your feedback concerning the room size and sincerely apologize for any inconvenience caused by not informing you about the bottled water refill option during your check-in process. Your comments will be shared with our front desk team to ensure clearer communication in the future.Thank you once again for your valuable insights, and we hope to welcome you back soon for an even better experience.
Beverley Kingston
Superior Queen -huone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
4.7/5
Mahtava
Lähetetty 3.3.2025
The location was great! The hotel is ideally situated for tourists wanting to use the local transportation. The MRT is a few doors down & the location for the Hop On Off Bus is just at the corner. The rooms themselves are on the smaller size but well worth the trade off for location & price!
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel's location ideal for exploring the area, particularly with convenient access to local transportation options such as the MRT and Hop On Off Bus services.We appreciate your understanding regarding the size of our rooms. Our team strives to provide a comfortable stay at a competitive price, and we are pleased that you felt this was a worthwhile trade-off given our prime location.Your feedback is invaluable in helping us maintain high standards for our guests. We hope to welcome you back on your next visit!
Vieraskäyttäjä
Superior Queen -huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
3 arvostelu
3.7/5
Lähetetty 2.3.2025
ロケーション良し
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location great.We strive to provide our guests with an exceptional experience, and a convenient location is certainly an important aspect of that. Should you have any further comments or suggestions, please do not hesitate to reach out.We look forward to welcoming you back in the future!