Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel's location convenient, particularly its proximity to the MRT, which we strive to make accessible for our guests.We also appreciate your comments regarding the shower space and sound insulation in the rooms. Your insights are invaluable as they help us identify areas where we can improve our services and facilities. Please be assured that we will take your feedback into consideration as we continue to enhance our guest experience.Should you have any further suggestions or require assistance during future visits, please do not hesitate to reach out. We hope to welcome you back soon and provide an even more enjoyable stay.
Anonyymi käyttäjä
Superior kahden hengen huone
Majoittunut 3. 2025
Yksin matkustavat
44 arvostelu
7.0/10
Lähetetty 19.4.2025
The location is very good.
The room was smaller than expected and most importantly, no bottled water was provided. Other amenities were minimal.
The lack of bottled water provision in Singapore, where water is expensive, was quite a negative point.
Also, the entrance door had no soundproofing at all, and I could even hear the room across the street.
I would recommend it to those who want to save money, but I am not sure if it is cost-effective.
I don't think I would stay there again.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient; it is indeed one of our highlights.However, we sincerely apologize for not meeting your expectations in other areas, particularly concerning the size of the room and the absence of bottled water. We understand how important these amenities are for our guests' comfort, especially in a city like Singapore where such provisions can be essential.Your comments about soundproofing have been noted as well, and we will certainly look into this matter further to enhance our guests' experience. We strive to provide value for money, but we regret that you felt uncertain about this during your stay.We appreciate your recommendation for budget-conscious travelers; however, we truly hope that you might reconsider staying with us in the future as we work towards improving our services based on valuable guest feedback like yours.Thank you once again for sharing your thoughts with us.
Vieraskäyttäjä
Kolmen hengen huone
Majoittunut 12. 2024
Perhe
12 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 19.4.2025
Small room but suit for my family. near the station and good price vs other hotels in Singapore
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that our accommodations were suitable for your family's needs and that you found our location convenient, being near the station.We strive to offer competitive pricing while ensuring comfort and accessibility for our guests, and it is gratifying to know that you appreciated this aspect during your visit.Should you have any further suggestions or require assistance in planning your next stay, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Vieraskäyttäjä
Superior Queen -huone
Majoittunut 3. 2025
Yksin matkustavat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 18.4.2025
The room is very small. The lactation is good. The staffs are helpful.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments and are pleased to hear that you found our location convenient and our staff helpful during your visit.We understand that the size of the room may not have met your expectations, and we sincerely apologize for any inconvenience this may have caused. Your comfort is important to us, and we are continually working to enhance our accommodations.Should you choose to stay with us again in the future, please do not hesitate to reach out if there are specific preferences or requirements you may have; we would be more than happy to assist in making your experience as enjoyable as possible.Thank you once again for your valuable feedback. We hope to welcome you back soon.
sheau hwee
Superior Queen -huone
Majoittunut 3. 2025
Yksin matkustavat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.4.2025
Helpful Staffs, room was clean and tidy. No free bottle water provided but the room does come with a portable water filter machine which u can get room temp/warm water. Very strategic location, literally just next to the mrt station exit. There is a 7-11 nearby about couple minutes walking distance so no worries if wanna grab some snacks in middle of the night. Definitely will stay again if visit sg again.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff was helpful and that you found your room clean and tidy during your stay.We appreciate your understanding regarding the absence of complimentary bottled water; we aim to provide our guests with convenient alternatives such as the portable water filter machine available in each room for both room temperature and warm water.It’s wonderful to know that you enjoyed our strategic location next to the MRT station, as well as the proximity of a 7-11 for late-night snacks. We strive to ensure our guests have everything they need for a comfortable stay.We look forward to welcoming you back on your next visit to Singapore!
Janet Burton
Superior Queen -huone
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
7.5/10
Lähetetty 17.4.2025
Stayed here for the convenience of being near mrt and can't get any closer !
The rooms are small and we got one with no outside light as it faced internally which I wasn't expecting. So you had to constantly have the light on
No information on checking in re facilities is swimming pool/breakfast but didn't bother with either.
Location is the best thing about this hotel.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, especially in relation to the MRT station, as we strive to provide easy access for our guests.We appreciate your comments about the room size and understand that having a room without natural light can be less than ideal. Your comfort is important to us, and we will certainly take your feedback into consideration as we continually work on improving our accommodations.Regarding the information provided at check-in about our facilities such as the swimming pool and breakfast options, we apologize for any oversight in communication. We aim to ensure that all guests are well-informed about what we offer during their stay, and your input will help us enhance this aspect moving forward.Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future, where we can provide an even better experience.
Zzhuizz
Superior-huone
Majoittunut 2. 2025
Liikematkustajat
89 arvostelu
10.0/10
Ylivertainen
Lähetetty 16.4.2025
Nice hotel. Location is great, close to the downtown line mrt.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our location convenient, especially in relation to the downtown line MRT.Your satisfaction is our top priority, and we strive to provide a comfortable and accessible stay for all our guests. We hope to welcome you back soon for another enjoyable visit.