JEN Singapore Tanglin by Shangri-La

Kaiken kaikkiaan ihan hyvä, mutta ravintolan henkilökunnan taso oli keskinkertainen. Nuudelien valmistaja oli todella ystävällinen, mutta muut kuin kiinalaiset tarjoilijat olivat selvästi ystävällisempiä vain valkoisille asiakkaille.

Yleisesti ottaen oleskelu oli erittäin mukava. Sänky oli hyvä nukkua, ja oli myös sohva, jolla voi istua ja jutella, mikä oli kätevää ystävien vieraillessa, jottei kaikkien tarvinnut ahtautua sängylle. Kokonaisuus oli huomaavaisesti suunniteltu, ja se oli hotelli, jolla oli ympäristöystävällinen filosofia.

2nd stay for business purposes. Straightforward check in, very quick checkout process as well. The hotel room is clean and well-stocked. Just the shower stall needs maintenance & have to remind housekeeping to turn down the room even though "Do Not Disturb" is off. Very busy hotel, mix of leisure and business groups. Quieter depends when you visit. Breakfast options are decent and appreciate a lot of healthy breakfast options such as fruit and juices.

The check in service was great , the lady at the reception counter was friendly and helpful. The hotel room was great, it has all the things that I needed for my stay. Despite the room was compact, it was a comfortable stay.

A very pleasant stay, convenient location and nice people. Thanks for the service.

Breakfast was very good and halal for Muslim travelers. Location connected with Tanglin Mall with various restaurants.

We were pleased with the warm welcome and friendly service from the hotel receptionist during check-in. However, we were quite disappointed with the condition of the bathroom facilities and the lack of follow-up from the hotel team. During our stay, we encountered the following issues: (1) The bathroom door lock was faulty. (2) The shower head was detached from the hose and could not be used properly. We have reported these issues to the front desk for three times, but unfortunately, no one attended to them throughout our stay. We hope the hotel can improve its maintenance standards and response time to guest feedback, as these issues significantly affected our overall experience.

Smooth check in, near MRT and mall nearby. Room was clean, spacious and we had a good view of the swimming pool! We had a good time at the pool too, Breakfast was amazing as well!

I had a wonderful stay at JEN Singapore Tanglin for our anniversary. The hotel surprised us with a thoughtful cake, which made the celebration feel extra special and personal. The room was very nice clean, modern, and comfortable. The bed, in particular, was the most comfortable I’ve ever slept in, making it easy to fully relax and enjoy the stay. The location was also fantastic: peaceful and quiet, yet still very convenient for getting around and exploring the city. Overall, it was a memorable experience, and the little touches from the hotel really made a difference.