Parkroyal Serviced Suites Singapore

Parkroyal Serviced Suites Singapore arvostelua

Parkroyal Serviced Suites Singapore

7500A Beach Rd, #01-345/346 The Plaza, 199591, SingaporeNäytä hotellin tiedot
Parkroyal Serviced Suites Singapore
Parkroyal Serviced Suites SingaporeParkroyal Serviced Suites SingaporeParkroyal Serviced Suites Singapore
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
52 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.2
Palvelu4.3
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(52)
Positiiviset arviot(113)
Arvostelut valokuvien/videon kera(8)
Kielteisiä arvosteluja(5)
Anonyymi käyttäjä
Yhden makuuhuoneen deluxe-sviitti
Majoittunut 10. 2024
Yksin matkustavat
32 arvostelu
3.7/5
Lähetetty 19.12.2024
不算很好也不太差
Käännä
Majoituspaikan vastaus: 尊敬的尊貴的客人,感謝您抽出寶貴時間與我們分享您對住宿的誠實評價。得知您的體驗一般,我們深感抱歉,感謝您的坦誠反饋。雖然我們很高興在您入住期間沒有遇到任何重大問題,但我們也對我們沒有超出您的期望感到失望。我們始終致力於改進併為客人提供最好的體驗。如果您願意,能否向我們提供更多反饋,説明我們可以採取哪些不同措施,讓您的住宿體驗更加愉快?您的意見對於幫助我們改進非常寶貴。再次感謝您選擇入住我們酒店,希望未來有機會為您提供更好的服務。簡單的你的,艾曼助理賓客關係經理
Sugar W
Deluxe - Kahden makuuhuoneen sviitti
Majoittunut 9. 2024
Perhe
16 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 18.12.2024
很乾凈,服務很好,房間很好,很喜歡床和枕頭,很舒服。不過推小童車和行李多的要慎重考慮,遇到最麻煩的酒店,沒有直接可以到出租車站的電梯,轉來轉去的,很不人性化。公寓和酒店都一樣,酒店需要門僮幫忙抬下去,很尷尬,每天出去幾趟,每次都考慮要不要給小費,不給吧他們為我服務了,還很辛苦。總之,沒有這方面顧慮的可以考慮。
Käännä
Majoituspaikan vastaus: 親愛的糖W,感謝您抽出寶貴時間與我們分享您對住宿的詳細而誠實的評價!我們很高興聽到您發現我們的酒店非常乾淨、服務周到、房間漂亮、床和枕頭舒適。然而,對於我們酒店的佈局給您帶來的不便,我們深表歉意,特別是沒有直達出租車站的電梯。我們理解這一定是多麼令人沮喪,尤其是在攜帶嬰兒車或沉重的行李旅行時。我們感謝您的反饋,並承認我們當前的設計可能不適合行動不便的客人。我們將考慮您的意見以進行未來的改進。關於門衞的幫助,我們很高興他們能夠提供幫助,但我們也理解必須反覆尋求幫助並考慮給小費的尷尬。我們將審查我們的流程,看看是否有辦法讓我們的客人獲得更加無縫和方便的體驗。再次感謝您的反饋,我們很高興總體而言您在我們這裏度過了舒適的時光。我們希望將來有機會再次歡迎您回來。簡單的你的,艾曼助理賓客關係經理
ashikrn
Premium - Yhden makuuhuoneen sviitti
Majoittunut 9. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.11.2024
I recently booked my 9-day stay at PARKROYAL Serviced Suites Singapore through Trip.com, and it was an excellent experience from start to finish. Trip.com made the booking process seamless, ensuring a hassle-free journey. The hotel exceeded my expectations with its spacious and well-maintained rooms, exceptional service, and prime location that made exploring the city so convenient. A standout feature was the delicious complimentary breakfast provided daily, offering a variety of fresh and flavorful options to start the day right. I highly recommend both PARKROYAL Serviced Suites Singapore for its quality and comfort, and Trip.com for its ease of use and efficiency. Thank you for making my stay so memorable!
Käännä
Majoituspaikan vastaus: Dear Ashikrn,Thank you for your glowing review! We're delighted to have exceeded your expectations with our rooms, service, location, and breakfast.Thank you for recommending us and we're honored to have made your stay memorable.We look forward to welcoming you back!Simply Yours,AimanAssistant Guest Relations Manager
Vieraskäyttäjä
Deluxe - Kahden makuuhuoneen sviitti
Majoittunut 5. 2024
Perhe
6 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 16.6.2024
兩房一廳,面積寬敞,景觀好。周圍交通方便。房內有洗衣機和烘乾機,適合長住人士。 房內有螞蟻,這點在熱帶國家比較常見。 酒店內衞浴設施供應不夠充足。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, 感謝您花時間分享您的評論。我們很高興您喜歡我們兩居室服務式公寓的寬敞和舒適,以及優美的景觀和便利的位置。對於房間裏有螞蟻的問題,我們深表歉意,並將採取措施確保我們的客房服務團隊在未來更加警惕地防止這種情況發生。我們也感謝您對我們的浴室設施的反饋,並將考慮升級我們的設施,以更好地滿足客人的需求。再次感謝您的評論,我們希望很快再次歡迎您的再次光臨。Simply Yours,AimanActing Assistant Guest Relations Manager
Anonyymi käyttäjä
Premium - Yhden makuuhuoneen sviitti
Majoittunut 3. 2024
Perhe
6 arvostelu
3.0/5
Lähetetty 6.5.2024
房間挺大,設施一般在新加坡這種地方其實算不錯了
Käännä
Majoituspaikan vastaus: 尊敬的客人:感謝您分享您的精彩評論!我們很高興您喜歡您寬敞的客房和我們的設施。我們很榮幸在新加坡市中心提供舒適的住宿和卓越的服務。我們的團隊感謝您對他們熱情款待的認可。我們很高興您為我們找到了一個物超所值且便利的地理位置。我們期待着您的再次光臨!衹屬於您,艾曼助理客户關係經理
Sokhoeum
Deluxe - Kahden makuuhuoneen sviitti
Majoittunut 8. 2023
Liikematkustajat
8 arvostelu
4.7/5
Mahtava
Lähetetty 24.9.2023
Feel like home here, so convenient! Near supermarket, raffle hospital, not far from public transportation
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We're thrilled to know that you feel at home here and that our convenient location near the supermarket, Raffle Hospital, and public transportation has added to your overall comfort. Your satisfaction is our utmost priority, and we're excited to welcome you back for another enjoyable stay in the future.Simply YoursGobinath PillaiOperations Manager
Freedom05403284705
Majoittunut 12. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 20.1.2025
During my one-month stay, thanks to the friendly and considerate hotel staff, I was able to enjoy a very pleasant and comfortable life without feeling any inconvenience or sense of unfamiliarity in a foreign place. In particular, I believe that Cindy and the current rotation staff are not only highly professional but also warmer and more welcoming than staff at any other hotel in any country. I sincerely want to express my heartfelt gratitude to them. The hotel facilities and room conditions were slightly dated, but they were quiet and clean. The swimming pool and gym were spacious, convenient to use, and overall very satisfying.
Käännä
6/12
Gantulga
Majoittunut 12. 2024
Muu
2.0/5
Lähetetty 11.1.2025
Smelling bad
Käännä
Majoituspaikan vastaus: Dear Gantulga, Thank you for sharing your feedback. We apologize for the unpleasant odor you experienced during your stay. We take all concerns seriously and will investigate this issue immediately.We will take necessary steps to eliminate the source of the smell and ensure our rooms meet the highest standards of cleanliness and comfort.Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.Simply Yours,AimanAssistant Guest Relations Manager
Inspire44029013847
Majoittunut 11. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 22.12.2024
Such kind personnel - stayed in the serviced suites for 9 months and they always put a smile on my face, felt like family. Also always prompt on addressing any issues at all. Would highly highly recommend! Thank you Cindy, Oscar, Tyas, Aiman, Kisho and Alfonsa!!
Käännä
Cheryl A
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 16.6.2024
Space, light and great staff. I stayed in an apartment on the 20th floor of building housing the serviced apartments, which had a fabulous view back out to the sea with the Singapore Flyer to the right and the stadium to the left. The apartment is spacious, clean, cosy and very quiet. The kitchen is functional and there is a great washing machine. The luxury of space in Singapore accommodation can’t be taken for granted and I found it comfortable and very relaxing. The staff in the desk and the cleaning staff were all friendly, kind and good at their jobs. The location is also good - near Nicoll Highway and Bugis MRT stations. There is a Cold Storage supermarket at Bugis, as well as 2 convenience stores downstairs. The pool was nice and clean, with areas to sit and relax as well. The apartments are behind the main hotel and can be reached from Nicoll Highway or Beach Road. Kampong Glam is across the road and Suntec about 5-10 minutes’ walk away. I would definitely stay here again.
Käännä
Majoituspaikan vastaus: Dear Cheryl,Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated the spaciousness, cleanliness, and comfort of our serviced apartment. We're also glad you enjoyed the fantastic views and found our location convenient.We're proud of our friendly and hardworking staff, and we'll be sure to pass on your kind words to them. We're delighted that you found our facilities, including the pool, to be clean and relaxing.Thank you again for your kind review. We look forward to welcoming you back again soon!Simply Yours,AimanActing Assistant Guest Relations Manager
Jagjit
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 2.6.2024
Great stay in a good location. The hotel is in a great location, close to public transport and many superb restaurants and cafes, as well as being close to local attractions. However, some of the MRT line was under repair and so we had to use to often use alternative transport. There were 2 convenience stores within minutes of the hotel. The view from the room was excellent, looking over the Marina Bay, giving us a view of brilliant sunrises and sunsets. The housekeeping staff were attentive and helpful. We need to give a special mention to Tyas, at the front desk. She was very welcoming, helpful and personally delivered a birthday cake to our room for my daughter. The hotel provided a superb cake for my daughter which which catered to her specific dietary needs, making our stay even more memorable. The pool and spa facilities were also great. The apartment was more than big enough for our family of 4. The kitchen was well equipped, we were even provided with laundry detergent. We thoroughly enjoyed our stay.
Käännä
Majoituspaikan vastaus: Dear Jagjit,Thank you for your glowing review of our hotel! We are thrilled to hear that you had a fantastic stay with us. Your kind words about our location, housekeeping staff, and facilities are much appreciated.We are especially grateful for your praise of Tyas, our front desk team member, who went the extra mile to make your stay special. We will make sure to share your feedback with her and the rest of our team, as it motivates us to continue providing exceptional service.We are delighted that you enjoyed the birthday cake and that we could accommodate your daughter's dietary needs. It's our pleasure to make our guests' stays memorable and special.Thank you again for your wonderful review. We look forward to welcoming you back to our hotel in the future.Simply Yours,AimanActing Assistant Guest Relations Manager
WanderlustJudyGrace
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 4.11.2024
My husband and I had an absolutely fabulous stay at ParkRoyal Serviced Suites Beach Road during our recent visit to Singapore in October 2024. This visit was a celebration of my 60th birthday and so we really wanted the place where we lived for the time in Singapore to be extra special and we were not disappointed. The building is centrally located and within easy walking distance from one of the iconic locations in Singapore, Haji Lane and nearby to Arab Street. The rooms were spacious and clean, and we had a lovely view from the living room which provided a beautiful backdrop to early and late-night tea drinking. Housekeeping came daily except for Sunday, (which was fine with us). The gym was compact and had all the necessary equipment to remain in shape over a holiday including countless epicurean delights. The Spa was delightful and easily accessible while breakfast could be had at downstairs at Ginger restaurant or at any of the nearby eateries. Ginger offers a buffet with a lot of food choices. We used the airport transportation that was offered by the hotel to take us to the airport, and this was a seamless process. However, by far the best thing about ParkRoyal Serviced Suite was the staff! They were warm, friendly, knowledgeable and really great representatives of both the hotel and their country. Always a pleasant greeting as you entered or left the hotel without being intrusive and this obtained across the board with each staff member we encountered. Cindy, Kisho, Alfonso and Oscar are worth Employee of The Year Awards. They were kind enough to give me a birthday cake on my birthday and gifted me with an orchid bloom. I am a huge orchid lover, so this was a perfect symbolic offering. Interestingly I also received a birthday cake from the lovely people at the Spa! The people are who made this stay a wonderful experience.
Käännä
Majoituspaikan vastaus: Dear WanderlustJudyGrace, We're deeply grateful for your glowing review! Your 60th birthday celebration will forever hold special memories, and we're honored ParkRoyal Serviced Suites Beach Road played a pivotal role. Our entire team, particularly Cindy, Kisho, Alfonsa and Oscar, are thrilled to have contributed to your exceptional stay. Your appreciation for their dedication and thoughtful gestures, including the birthday cake and orchid, genuinely touches our hearts. Our central location, spacious accommodations and amenities ideally suited your needs. Ginger's buffet and nearby eateries provided delightful dining experiences. Thank you for recognizing our commitment to exceptional service. We eagerly anticipate welcoming you back. Simply Yours, Aiman Assistant Guest Relations Manager
Mark Geoffrey
Majoittunut 6. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 29.7.2024
Staff were brilliant. Little touches like ice cold water with fruit available most days was excellent.
Käännä
Majoituspaikan vastaus: Dear Mr. Geoffrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Simply Yours,Aiman Assistant Guest Relations Manager
Chris Martin W
Majoittunut 8. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 18.9.2024
We had a fantastic stay at the serviced suites during our family vacation. Front desk has always been very friendly, helpful, and accommodating. Special thanks to Cindy for being incredibly attentive and making sure our stay was comfortable and hassle-free. The apartment itself was nice and tidy, with all the amenities we needed readily available or provided upon request. The location, right across from Arab Street, was perfect for exploring the city, with many points of interest within easy reach, whether by walking or a short ride. We truly enjoyed our time here and would definitely recommend it to anyone looking for a convenient and comfortable place to stay. We’ll surely come again!
Käännä
Majoituspaikan vastaus: Dear Chrismartinw2024, We appreciate your thoughtful review regarding your recent stay at our serviced suites. Your positive feedback is invaluable to us. Our team is delighted to have provided exceptional service, particularly Cindy, whose attentiveness ensured a hassle-free experience. We're pleased our apartment met your expectations, offering comfort and convenience. Our prime location, adjacent to Arab Street, facilitated effortless exploration of Singapore's attractions. We're thrilled you enjoyed the city's cultural offerings. Your recommendation is greatly appreciated. We eagerly anticipate your return. Thank you. Simply Yours, Aiman Assistant Guest Relations Manager
maryyeo
Majoittunut 7. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 30.8.2024
Having tried some other serviced apartments, we felt this stay was one of the best because: - extremely good location - Bugis area and Haji Lane right across the road from the hotel were full of good restaurants, cafes and bars - both traditional and modern ones with numerous cuisines - Nicoll Highway MRT station just three minutes' walk away, bus stops in front, and most of our taxi rides to areas of interest were under 20 minutes - wonderful view of Kallang Basin and Indoor stadium to wake up to - spacious with a full kitchen with washer dryer, living room and two bedrooms - comfortable stay and grateful housekeeper whom we shared some snacks with - two outdoor pools with plenty of deck lounge chairs on the spa level - great value for six nights Last but not least, Tyas at the front desk was lovely. Not sure how she does it, but she was always cheerful when she sees us, even though we checked in and returned to the hotel close to midnight every night! Thanks for recommendations for the food stores in the basement and for helping us sign up for the Accor membership too!
Käännä
Majoituspaikan vastaus: Dear Maryyeo, We are delighted to receive your glowing review and would like to express our sincere appreciation for the time taken to share your feedback. We are thrilled to hear that your stay with us was one of the most enjoyable you have experienced, and we are pleased that our strategic location, spacious apartments, and exceptional service met your expectations. Our team, particularly Tyas at the front desk, strives to provide outstanding service, and we are grateful for your kind recognition of their efforts. We appreciate your gracious gestures towards our staff and look forward to the pleasure of welcoming you back to our hotel in the future! Thank you. Simply Yours, Aiman Assistant Guest Relations Manager