ibis budget Singapore Ametrine arvostelua

Majoituspaikan vastaus: Dear Ethan, Thank you for the lovely compliment.We are really happy to hear you found us to be one of the best value for money hotel in Singapore.It means a lot to us and we can't wait to have you back again soon!Warm Regards,JanetGuest Experience Executive

Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. Similar to many of the hotel properties in Singapore, the room windows cannot be opened for the safety and security of the hotel guests, which has always been our top priority. Our housekeeping supervisor has received your feedback and will step up inspections to ensure our housekeeping services meets our very high standards for our guests' benefit. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Majoituspaikan vastaus: Dear Wai Kei, Thank you for your strong endorsement for ibis budget Singapore Ametrine. We are glad to hear that you had enjoyed our comfortable rooms and easy accessibility to many great eateries and public transport. Other than Aljunied or Kallang MRT stations, there are also many buses which you can take near our doorstep for direct access to the city center. Singapore is an urban city facing land scarcity issue, hence many accommodation providers, especially those in the budget segment, are designing rooms which are compact in size, yet without compromising comfort for the guest. We look forward to welcoming you back for another great stay with us! Warm Regards,JanetGuest Experience Executive

Majoituspaikan vastaus: Dear Guest, We appreciate your compliments for our beddings and towels. Our colleagues at the front desk are usually more than happy to offer complimentary early check-in services for our guests, subject to the availability of rooms.We are sorry about the mold and ants issues you encountered. We are constantly working to keep our rooms in top shape, but Singapore's humidity does make it a challenge - mold and ants tend to come back no matter how often we clean. We will keep doing our best to tackle it more effectively and hope to make your next stay much more comfortable.We hope that this experience does not keep you from staying with us again and we look forward to welcoming you back in the near future.Warm Regards,JanetGuest Experience Executive

Majoituspaikan vastaus: Dear Nhes,Thank you for your strong endorsement for ibis budget Ametrine! It is heartening to hear that your stay had been a wonderful one and that our room cleanliness and service had met to your expectations. We are deeply grateful for your recommendation to your friends, and would love to welcome you back again soon!Warm Regards,RolandGuest Experience Executive

Majoituspaikan vastaus: Dear Guest,The Hotel Team is pleased to hear of your positive feedback for our clean and comfortable accommodation with complete facilities. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Majoituspaikan vastaus: Dear Guest,It is heart-warming to hear that your stay with us was a perfect one and you had been impressed with our cleanliness and location. Our hotel location is indeed very popular with travellers for our close proximity to many eateries, public transport and convenient amenities. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive

Majoituspaikan vastaus: Dear Aizhan,We are delighted to hear that you had a great time staying with us, in particular for our efficient check-in process, convenient location, complete amenities and helpful staff! It is always great to learn that our efforts contribute to a positive experience for our guests. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive

Majoituspaikan vastaus: Dear Guest,The Hotel Team is delighted to learn of your wonderful stay experience with us, in particular our clean and hygienic rooms.Other than Kallang MRT station which is 12 minutes walk from our hotel, there are also many buses which you can take from the bus stop near our doorstep for direct access to the city center. The Hotel Team looks forward to be of service to you again.Warm Regards,JanetGuest Experience Executive

Majoituspaikan vastaus: Dear Guest,The Hotel Team is grateful to receive your very strong recommendation for ibis budget Ametrine and to learn of your wonderful stay with us. Our hotel is an ideal choice for concert-goers or sport spectators as we are located in close proximity to the National and Indoor Stadiums. There are also many eateries surrounding our hotel to enjoy a late night supper after watching the concert! We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Majoituspaikan vastaus: Dear Guest,Thank you for reaching out to us. Please accept our sincere apologies for the frustration and inconvenience this process has caused you. I truly regret to inform you that, due to the policies between your booking platform and our hotel, we are unable to initiate any changes, cancellations or refunds directly without receiving your amendment or refund request from your booking platform. We strongly recommend getting in touch with your booking platform immediately so that we may accept your request and process your refund as soon as possible.We appreciate your understanding and request your immediate cooperation. Lastly, we wish your wife a smooth and speedy recovery.Warm Regards,JanetGuest Experience Executive