The Ritz-Carlton, Millenia Singapore

My family and I were at Ritz Carlton for our babymoon and belated birthday celebration. We were very warmly welcomed from the service staff at the drop off point to the reception. Ms Cally Ho attended to us during our check-in and we were wowed by her service excellence as she went through great lengths to meet our check-in requests. We are also thankful that Cally diligently updated us about her renovation work going on in the hotel and the temporary electrical cut off during midnight. Hence, there weren’t any rude surprises. Cally even added a very sweet gesture of sending some delicious desserts up to our room with a handwritten note. During our dinner on the first day, we wanted to make reservations at the Colony but didn’t realise that it was fully booked. We were rather disappointed, but when we were at The Republic, Mr Md Firdausi heard about this and he assured us that he will be able to get us a table at The Colony for dinner the next evening, at the time slot we wanted - and he did! We were so grateful and absolutely wow-ed by his service excellence and attentiveness to our needs! On our last day at breakfast, I had a huge craving for the delicious olive focaccia bread which I had the night before. I was slightly disappointed when they didn’t serve it at the breakfast buffet so I checked with the chefs. Again, I was wow-ed by their excellence - instead of telling me that it’s not available, Ms Hui Jun, went to prepare and bake some especially for me! Overall, this staycation at The Ritz Carlton has been exceptional and excellent beyond our wildest dreams.

除了貴，沒毛病

地段好，服務好

預定這家飯店後，需與人員確定好房型，他們會擅自更改你的房型，而且還不退款

房間整潔衞生，還可以吧，我自己住沒啥要求

麗思一如既往的好