Maxwell Reserve Singapore, Autograph Collection

Beautiful hotel, excellent service. Highly recommend with lots of great dining options around.

Erittäin kallis liikematkustajille, ei aamiaista, huone todella, todella pieni, kuten vaatekaappi, poistan tämän hotellin yrityksen maailmanlaajuisesta hotelliluettelosta, en koskaan varaa tätä paikkaa

Very small rooms (mine had a very little small window), but comfortable.

Overall was very nice. There was a construction next to the hotel. The noise was loud and disturbing the peacefulness.

Oct 2024: Good location, beautiful colonial architecture but bedroom was small and customer service can be improved. Unfortunately there’s a construction next door and it affects the view and ambiance of the hotel. Massive hoarding next to hotel. Also, had a bad experience with the front desk of the hotel. They first gave me a room without a window (just a sky light, which the front desk insisted was a window). I said if I had to stand on a desk or bed to see out, it’s not a window. They then brought me to a room with a window but it was completely hoarded up. I insisted on a change of room to the type of room they had on their website with a nice big window and wanted to show them the room photo I was referring to. The front desk manager rudely and abruptly said “no need, I know what our rooms look like”. He seemed agitated and was curt. I couldn’t sleep the first night. They changed my room the next day to one next to the housekeeping room with the housekeeping cart outside my door 24/7. When asked a bellboy for direction to their nearest washroom from the lobby, his answer was, “it’s my first day ma’am, I don’t know”. When asked for an iron, they brought one that was full of gunk and was calcified. Apart from the front desk manager, rest of staff was helpful and nice. Overall, not a pleasant experience. The staff needs to be better trained.

A colonial style heritage hotel with a unique aesthetic charm. Room is tastefully decorated and comfortable. Requested for a quiet room, after reading about construction noise from other reviewers. Didn’t hear any of such noise during my stay. My room however was next to a housekeeping room, with the housekeeping trolley parked right outside. I would often hear the chatter of the housekeeping staff right outside, or the sounds of them taking or shifting things. I suppose a room away from the housekeeping room will provide a more peaceful experience. Nonetheless, it was overall a pleasant stay. Front counter lady was polite and friendly.