Ascott Raffles Place Singapore arvostelua

Majoituspaikan vastaus: Dear Zhanmusiyebin,--Thank you for your continued trust and loyalty to Ascott Raffles Place Singapore over the past decade. We’re truly honored to be your preferred home in Singapore, and it’s always a pleasure to welcome you back.--We’re delighted to know that you value our central location, in-room amenities such as the kitchen and washer/dryer, and the thoughtful service from our front desk team. Your kind words mean a great deal to all of us.--We look forward to welcoming you and your family or colleagues again on your next visit and continuing to provide the comfort and service you’ve come to expect.--Warm regards,--The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Dmitry, Greetings and welcome back! Thank you very much for once again choosing to stay at Ascott Raffles Place Singapore. It is always a pleasure to welcome you and your lovely partner, and we truly appreciate your continued trust in us.We are delighted to hear that you enjoyed our prime location, the well-equipped apartments, and the warm service during your stay. Your kind compliments for Ryan mean a great deal to us, and we will certainly pass on your appreciation to him. It is heartening to know that his attention to detail and thoughtful service added a special touch to your experience.At the same time, we would like to extend our sincere apologies for the less-than-satisfactory service you received from a member of our concierge. Your feedback is extremely important to us, and please be assured that we are taking this matter seriously. We will be investigating the incident and counselling the team member concerned to ensure that such service lapses are not repeated. All our guests deserve genuine and proactive assistance, and we are committed to upholding this standard at all times.Thank you once again for your valuable feedback. We look forward to welcoming you and your lovely partner back soon and providing you with a seamless and delightful stay.We are at your service, and we wish both of you well. Kind regards,The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Valued Guest, --Greetings from Ascott Raffles Place Singapore! Thank you for taking the time to review your recent stay at our strategically located serviced residence.We are thrilled to learn you had a great stay with us and that you liked the ambiance and cleanliness of the 2-bedrooms Malcolm suite. All of us value customer satisfaction as a top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. It is guests like you and your partner who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. Thank you! With your recent stay with us, all of us earnestly hope our serviced residence remains as your choice lodging whenever you are back in our city-state. Thank you for giving us the great pleasure and privilege to have been of service to you and we look forward to being of service to you again. We are at your service, and we wish you well. Kind regards, The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Cody Teng,--Thank you for staying with us at Ascott Raffles Place Singapore and for taking the time to share your feedback.--We’re delighted to hear that you appreciated our strategic location in the Central Business District, the convenient access to the MRT station, and the spacious comfort of your room. It’s always a pleasure to know our guests had an enjoyable and seamless stay.--We look forward to welcoming you back for another pleasant visit in the near future.--Kind regards,--The management team of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Mr. Ushakov,--Thank you for taking the time to share your feedback following your recent stay at Ascott Raffles Place Singapore.--We are truly sorry to hear about the experience you had. Your comments regarding the condition of the rooms, cleanliness, and service levels are deeply concerning and certainly not reflective of the standards we aim to uphold. –Please accept our sincerest apologies for the inconvenience and frustration caused by the multiple room changes, as well as the condition and atmosphere of the rooms you encountered.--While we are pleased to hear you found the location convenient and the in-room dining satisfactory, we regret that other aspects of your stay fell far short of expectations. Rest assured, your feedback has been shared with the relevant teams for immediate review and corrective action, particularly in regard to maintenance, housekeeping standards, and guest service responsiveness.--We are currently working on several improvements to enhance the guest experience and hope we may have the opportunity to restore your confidence in a future visit. Should your travels bring you back to Singapore, we would welcome the chance to offer a better stay.--Kind regards,--The Management Team of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Hsiao Hsuan,--Thank you for taking the time to share your feedback with us following your recent stay at Ascott Raffles Place Singapore.--We sincerely apologize for the inconvenience you experienced regarding the housekeeping service and the lack of clear in-room instructions on how to contact our front desk or arrange food delivery. Your experience does not reflect the high standards of service we are committed to providing, and we truly regret falling short in this instance.--Please be assured that we are taking your comments seriously. We are currently reviewing our in-room information and service procedures to ensure guests can easily reach our team and receive consistent, seamless service, similar to what you’ve experienced at Ascott Orchard. --Additionally, we are addressing the food delivery process with our team to better support guest needs moving forward.--We greatly appreciate your honest feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.--Kind regards,--The Management Team of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Valued Guest,--Thank you for taking the time to share your experience at Ascott Raffles Place Singapore.--We’re delighted to hear that you had a pleasant stay and found our location convenient for accessing the Singapore Exhibition. –It’s wonderful to know that you appreciated the cleanliness of our environment, the enthusiasm of our team, our well-appointed facilities, and the spacious comfort of your room.--Your kind feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the near future.--Kind regards,--The Management Team of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Muhammad Zainur,Greetings.Thank you for taking the time to share your feedback following your recent stay at Ascott Raffles Place Singapore.We are delighted to know that you appreciated our serviced residence's prime location in the heart of the Central Business District, with its close proximity to a variety of eateries, tourist attractions, and convenient public transport options.However, we are truly sorry to learn that the cleanliness of your Cutker suite did not meet your expectations. Please accept our sincere apologies for the shortfall in our housekeeping standards. We take your comments seriously and have shared your feedback with our housekeeping team to ensure that immediate improvements are made and that greater attention is given to every detail.We greatly value your feedback, as it helps us enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and deliver a much-improved stay.We are at your service and we wish you well. Kind regards,The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Valued Guest,Greetings! Thank you for staying with us at Ascott Raffles Place Singapore and for taking the time to share your feedback.We are pleased to hear that you found the Cutler Suite spacious and comfortable during your stay. Your kind comments are truly appreciated.We acknowledge your observations regarding the infinity pool on the 19th floor. Due to spatial limitations within our conserved building, the pool is indeed more compact, but we hope the elevated city views added a unique touch to your experience.Thank you also for your feedback regarding the breakfast. As the restaurant is operated by an external tenant within our serviced residence, we will be sure to share your comments with their management team for their review and consideration.Your insights are valuable to us as we continuously strive to enhance the guest experience. We hope to welcome you back again in the future.We are at your service and we wish you well. Kind regards,The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Valued Guest,Greetings! Thank you for your kind review and for choosing to stay at Ascott Raffles Place Singapore.We are delighted to hear that you enjoyed the ambiance of our serviced residence and appreciated our central location, which offers convenient access to many of Singapore’s key tourist attractions within walking distance. It is always our goal to provide a comfortable and well-connected home for our guests, and we are pleased that this enhanced your stay.We hope to have the pleasure of welcoming you back to Ascott Raffles Place Singapore in the near future.We are at your service and we wish you well. Kind regards,The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Valued Guest, Greetings! Thank you for taking the time to share your positive experience at Ascott Raffles Place Singapore.We are delighted to know that our team was able to assist you when you accidentally left your phone in the taxi. Providing genuine care and support to our guests is at the heart of what we do, and it is wonderful to hear that our service made a difference during your stay.We truly appreciate your kind words and look forward to welcoming you back for another comfortable and memorable visit.We are at your service and we wish you well. Warm regards,The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Valued Guest, --Greetings from Ascott Raffles Place Singapore! Thank you for taking the time to leave us a perfect rated review for your experience at our strategically located serviced residence. --We are delighted you had an excellent stay with us. ---All of us value customer satisfaction as a top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. –It has truly been our great pleasure and privilege to have been of service to you and all of us sincerely hope Ascott Raffles Place remains as your choice accommodation in our city-state. --All of us earnestly look forward to welcoming you back. –We are at your service, and we wish you well. –Kind regards, --The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Nada ElHamshary, --Greetings from Ascott Raffles Place Singapore! --Thank you for taking the time to review your stay at our strategically located serviced residence. --All of us are delighted you had a fabulous stay with us, and that you liked the ambiance and spaciousness of our Cutler suite. --We are indeed thrilled to know you found our location with proximity to many eateries and public transport options convenient and ideal for exploring our city-state. –We are truly humbled and appreciative of your lovely compliment for our team’s service. --Please be assured we will share your heartwarming compliments with our team members, and thank them for their dedicated service. --Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling everyone’s passion to serve! ---All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness! --With your experience staying with us, we sincerely hope Ascott Raffles Place will be your choice serviced residence whenever your travels bring you back to Singapore, and you will also recommend us to your family and friends. –Thank you for giving us the great pleasure and privilege to have been of service to all of us earnestly look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore

Majoituspaikan vastaus: Dear Vini Zhou, --Greetings. --Thank you for taking the time to share your experience following your recent 7-night stay with us at Ascott Raffles Place Singapore. --Please accept our sincerest apologies for the discomfort you experienced due to the unpleasant odor in your 14th level suite. This is certainly not reflective of the high standards we strive to maintain, and we deeply regret that this impacted your overall experience. --Your feedback has been taken very seriously, and we have addressed this matter with our housekeeping team to ensure that thorough inspections and enhanced cleaning protocols are in place moving forward. We truly appreciate you bringing this to our attention, as it allows us to improve and prevent similar occurrences in the future. --We hope to have the opportunity to welcome you back and provide you with the comfortable and enjoyable stay that you rightfully expect and deserve. --We are at your service and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore