Vieraskäyttäjä
18. tammikuuta 2025
Title:
Review for Excellent Service by Sheryl Soh and Team at Peninsula Excelsior Hotel
I would like to take a moment to compliment the outstanding service provided by Sheryl Soh, her team, and the management at Peninsula Excelsior Hotel during our recent stay. My wife and I were celebrating a very special occasion—our newly wedded day—and the exceptional hospitality we received made it all the more memorable.
From the moment we arrived, we felt genuinely welcomed. Sheryl and her team went above and beyond to make our stay truly unforgettable. Not only were we upgraded with access to the evening cocktail, but we were also treated to a complimentary breakfast buffet, which was such a thoughtful gesture.
What truly stood out was the effort Sheryl put into decorating our room to match our wedding theme. She set it up beautifully with balloons, lights, and flowers, creating such a warm and heartwarming atmosphere. It was a small but incredibly meaningful touch that showed her attention to detail and her dedication to ensuring guests feel special.
Throughout our stay, the team demonstrated professionalism and a high standard of service. They consistently went the extra mile to ensure we were comfortable and well taken care of.
For anyone looking for a 5-star, service-oriented hotel at a reasonable price, I cannot recommend Peninsula Excelsior Hotel enough. Our experience was nothing short of exceptional, and we are deeply grateful to Sheryl Soh and the entire team for making our first few nights as husband and wife so memorable.
Thank you for your incredible hospitality! We will definitely be back.
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