Carlton Hotel Singapore

A very hotel with very good location.

整體都挺好，環境好，離獅子也很近，走路20來分鐘。公交地鐵都方便。很多航空公司的員工也住這邊。

酒店在新加坡市中心裏算是性價比非常非常高的，每次來玩都住。在非常核心的位置但比周邊酒店都差一個價格檔次。隔一條馬路就是來福士。 被分配到九樓，發現是吸煙層，煙味有些大。除此之外都挺好的。

Perfect Location to my work place

A Cool Stay… If Only the Aircon Worked. Booked a stay here hoping for a relaxing weekend. What I got instead was a frustrating series of letdowns disguised as hospitality.To be fair, the check-in started strong. One front desk staff was warm and attentive. The other? Fully committed to ignoring me while I approached the counter. At least someone else noticed and waved me over with a smile — so thank you for that one moment of customer service. Excellent location. The room itself was decent, no city view (which we were fine with), a bathtub (nice touch), and a minibar with no complimentary snacks or drinks. But the real highlight? The air-conditioning. Or more accurately, the lack of it. The room was stuffy from the start. We tried adjusting the temperature, but it stubbornly returned to 24.5°C every time. We informed the front desk before leaving for dinner and clearly stated it was okay for someone to enter and fix the aircon while we were out. But of course, nothing happened. Why? Because our room had a DND sign. Verbal confirmation apparently means nothing here. When we called to follow up, the staff member who answered sounded like we had interrupted his day off. “Room is hot or cold?” he asked flatly then hung up without a word more. Absolutely zero concern or professionalism. Eventually, an engineer came by and told us the temperature would drop. It never did. This is my second disappointing stay with Carlton - the first being at their Tanjong Pagar location. I gave this branch a chance, thinking maybe it’d be better. Clearly, I was wrong. We left the hotel uncomfortable, unimpressed, and completely unenthused. Carlton, if you’re positioning yourselves as a premium stay, you’ve got a long way to go. This isn’t a standard I’d recommend or return to.

Location is so convenient and easy access to MRT.  Close to shopping malls and dining areas.  Staff service is very responsive and with smiling faces!