ST Signature Bugis Beach arvostelua

Majoituspaikan vastaus: Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. For your information, room cleaning can be requested at any time through our mobile app, and our team will be happy to assist. For your convenience, our self-check-in app allows pre-registration up to 6 days prior to your arrival. Simply connect to the hotel's WIFI upon arrival to complete verification and receive your digital key. This enables seamless room access and ensures high privacy, allowing for a fully autonomous check-in and check-out process.We also regret any discomfort you experienced during your stay. Your comments regarding room comfort and service have been shared with our team for improvement. We truly appreciate your feedback and hope we can provide you with a better experience in the future.Warm regards,Jason TohMarketing Services Manager

Majoituspaikan vastaus: Dear Valued Guest, We’re very sorry to hear about the unfortunate incident your friend experienced. We sincerely hope she is recovering well. Please contact our reservations team directly so that we can assist you as much as possible, including providing supporting documents if a medical claim is required.We regret that the room and facilities did not meet your expectations, and we take your feedback seriously for future improvements. For your future visits, you may wish to consider our ST Signature Bugis Middle property, which offers a different layout and environment that may suit your needs better.We wish your friend a speedy recovery and appreciate you taking the time to share your experience.Warm regards,Jason TohMarketing Services Manager