Citadines Rochor arvostelua

Majoituspaikan vastaus: Dear Valued Guest, -- We want to express our heartfelt gratitude for your perfect review! -- Your satisfaction is the best reward for our efforts, and we're thrilled to hear that you had such a positive experience with us. Your support means the world to us, and we're delighted to have met your expectations. -- It has truly been our great pleasure and privilege to have been of service to you at our serviced residence, and we earnestly look forward to welcoming you back. -- Thanks once again for the perfect rating! -- We are at your service and we wish you well. -- Kind regards, -- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, -- Greetings! -- We want to express our heartfelt gratitude for your perfect review! Your satisfaction is the best reward for our efforts, and we're thrilled to hear that you had such a positive experience with us. Your support means the world to us, and we're delighted to have met your expectations. -- We are delighted to hear that our location met your needs, with its proximity to Rochor MRT station and various attractions making it easy to explore Singapore. -- We truly appreciate your feedback and will continue working hard to ensure that every guest has a memorable and enjoyable experience. -- It has truly been our great privilege and pleasure to have been of service to you. -- We are at your service, and we wish you well. -- Kind regards, -- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Jetracord, -- Greetings and thank you for your review on your stay experience with us. -- We deeply regret to learn you have been dissatisfied with the service provided by a member of our night team during your check-in and we are truly sorry for the disappointment caused to you. -- Please allow us to assure you our management is very concerned as it is always our sincere wish to ensure our team always provides friendly and helpful service. We truly appreciate your feedback and following your feedback, our Guest Service management team will investigate and counsel our team member concerned. -- In addition, we would like to assure you we shall be engaging our team member concerned in more training so they can provide the high level of service we want to provide at The Ascott Limited's serviced residences and hotels. – Despite the detraction, we are thrilled that our morning staff made a positive impact with their helpful and professional service during check-out.and we appreciate your recognition of their efforts. – We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. -- Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence, and we do hope to welcome you back in the future. –- -- Kind regards, -- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Greetings from xxx Citadines Rochor Singapore. -- Thank you for sharing your feedback with us. We sincerely apologise for any inconvenience caused by the requirement to present a physical passport or identification card during the check-in process. -- Due to a recent update of the Ctrip and Trip.com websites, we note that the information about this requirement was accidentally omitted. -- Following your feedback, we are currently working with our partners to reinstate this important information on the Trip.com and Ctrip websites to ensure that all future guests are aware of this requirement. -- We appreciate your understanding and patience as we address this issue. -- Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back in the future for a seamless and enjoyable stay. -- Best regards, -- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear ZhangIris, -- Greetings. -- We apologize for the inconvenience you are experiencing in obtaining an invoice for your stay. Unfortunately, due to our agreements with the various online travel agencies, we are unable to provide invoices directly. -- We have previously emailed you about this on February 24, 2025, at 11:32 pm, which may have gone to your junk mail. -- As your reservation was made via Trip.com, we recommend reaching out to them for assistance with your invoice. We appreciate your understanding in this matter. -- However, should you require any further assistance, please do not hesitate to contact us. -- We wish you well and hope to welcome you back for a better stay experience. --- Kind regards, -- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Anatole Sauvat, -- Greetings. -- Thank you for taking the time to share your feedback following your stay at Citadines Rochor Singapore. -- We are truly sorry for the disappointment and any discomfort caused to you by our three times a week cleaning schedule (except Sunday and Public Holidays). -- Please allow us to share that Citadines Rochor Singapore is a serviced residence and not a hotel. Hence, we humbly admit that our services, facilities, and products differ from those available at hotels. -- As we want our guests to be aware of this cleaning schedule before they confirm their stays with us, we have uploaded this information on our brand website and on all major online travel agencies’ websites. We seek your kind understanding in this matter and sincerely hope our housekeeping schedule will not deter you from staying with us again. -- Your feedback is invaluable to us as it helps us improve our services and facilities. -- We sincerely hope to have the opportunity to welcome you back in the future and provide you with a better experience. -- Thank you once again for your feedback. -- Best regards, -- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, --- Greetings from Citadines Rochor Singapore! --- Thank you for your valued support for our strategically located serviced residence. --- We are delighted you had a wholly enjoyable and comfortable stay with us. --- All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! --- With your experience staying with us, we sincerely hope Citadines Rochor will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. --- We sincerely thank you for giving us the great pleasure and privilege of hosting you at our serviced residence. --- All of us earnestly look forward to welcoming you back soon. --- We are at your service, and we wish you well. --- Kind regards, --- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, --- Thank you for choosing Citadines Rochor Singapore for your recent holiday in our city-state and for submitting this review on your stay experience with us. --- We deeply regret to learn you did not like our residence’s location at the edge of the colourful historic enclave of Little India and we are sorry for the disappointment and any discomfort you experienced. --- Please allow us to share that The Ascott Limited has a total of 20 serviced residences, hotels, co-living residences and boutique hotels located in various parts of our city-state, and we are confident you will find many of these properties to your liking due to their strategic locations. --- We understand and respect that every guest has different requirements and preferences; hence, we offer our guests a varied choice of accommodation in various parts of our city-state. --- We have enjoyed being of service to you during your recent stay at our serviced residence and all of us earnestly hope to welcome you to any of our sister properties in our city-state. -– We wish you well. --- Kind regards, --- The Team from Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Twal15, --- Greetings! --- We want to express our heartfelt gratitude for your perfect review! Your satisfaction is the best reward for our efforts, and we're thrilled to hear that you had such a positive experience with us. Your support means the world to us, and we're delighted to have met your expectations. --- We are delighted to hear that our location met your needs, with its proximity to Rochor MRT station and various attractions making it easy to explore Singapore. --- We truly appreciate your feedback and will continue working hard to ensure that every guest has a memorable and enjoyable experience. --- It has truly been our great privilege and pleasure to have been of service to you. --- We are at your service, and we wish you well. --- Kind regards, --- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, --- Greetings from Citadines Rochor Singapore! --- Thank you for your valued support for our strategically located serviced residence and for taking the time to review your stay with us. --- We are delighted you have awarded a perfect rating for your stay experience. --- It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --- With your experience staying with us, we sincerely hope our serviced residence will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. --- Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence. --- We are at your service, and we wish you well. --- Kind regards, --- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, --- Greetings!Thank you for choosing Citadines Rochor for your accommodation during your recent holiday in our city-state and sharing your thoughts about your stay with us. --- We deeply regret to learn you did not fully enjoy your stay at our serviced residence and we are sorry for the disappointment and discomfort caused to you by the various matters you have kindly shared. –We would like to assure you we have taken note of your feedback and our respective department managers will investigate and ensure that this inopportune incident remains an isolated case, and we will counsel our team members concerned. –All of us sincerely hope the distractions you experienced during your recent stay will not deter you from staying with us again as we will improve in the areas we lack. –We earnestly look forward to welcoming you back as we truly want to create a better stay experience for you. --- We are at your service, and we wish you well. –Kind regards, --- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Value Guest, --- Greetings! --- Thank you for choosing our serviced residence for your recent family visit to our city-state and for awarding a perfect rating for your stay experience. --- We are delighted you had a great stay with us, and you liked the ambiance and cleanliness of the apartment and the in-room facilities. -– We are thrilled to learn you found our apartment’s location at the edge of vibrant Little India with proximity to Little India MRT station and Rochor MRT station convenient and ideal for exploring our city-state. --- We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for making our team members feel valued! --- All of us are thrilled to learn you will return to stay with us again. We are truly grateful for your valued trust and we shall definitely do all possible to deserve your support and trust. --- Thank you for giving us the great pleasure of having been of service to you and your family and we earnestly look forward to welcome you back for another fantastic stay. --- We are at your service, and we wish you and your family well. --- Kind regards, --- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, --- Greetings from Citadines Rochor Singapore. --- Thank you for taking the time to review your recent stay at our serviced residence. --- We are heartened to learn you had a pleasant stay with us. --- All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back. --- We are at your service, and we wish you well. --- Kind regards, --- The management of Citadines Rochor Singapore

Majoituspaikan vastaus: Dear Valued Guest, --- Greetings! ---We are delighted you have awarded a perfect rating for your stay experience with us. --- It is fantastic to know that you enjoyed our comfortable accommodation and friendly service. Your satisfaction is our utmost priority, and your feedback serves as great encouragement for our team. --- It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --- With your experience staying with us, we sincerely hope Citadines Rocor will be your choice accommodation whenever you are back in Singapore, and you will also recommend us to your family and friends. --- It has been our great pleasure being of service to you. All of us earnestly look forward to welcoming you back. --- We are at your service, and we wish you well. --- Thank you for your valued support. --- Kind regards, --- The management of Citadines Rochor Singapore