A bit far from town but near to transportation hub and malls are within walking distance
Käännä
Majoituspaikan vastaus: Dear Katie Tan, Thank you for staying with Genting Hotel Jurong by Resorts World Sentosa and for taking the time to provide us with your valuable feedback. All of us at Genting Hotel Jurong take pride in providing our guests with the highest standards in hospitality. For your information, we do provide complimentary shuttle bus for tourists to Sentosa daily which is nearer to town. We regret that we did not meet your expectation for this visit and hope this will not mar your impression of the hotel. We look forward to your continued support and hope to welcome you back again in the near future. Regards, Duty Manager Genting Hotel Jurong
There is no ventilation in the bathroom. Bathroom is very smelly with damp smell. Hair were found in many places. Cleanliness is dissppointing.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing your feedback about your recent stay at Genting Hotel Jurong. We sincerely apologize the room cleanliness did not meet your expectations, and we understand how important this aspect is for our guests. We appreciate your input and regret any disappointment caused. Your feedback has been noted, and we will certainly review our housekeeping services to ensure a more satisfying experience for our guests in the future. Do rest assured that we take all guest comments seriously in our continuous efforts to improve. If there are specific details you would like to share more on any other aspects of your stay, please feel free to reach out when you have the time and hope to have the opportunity to welcome you back for an improved experience in the future.
I had a pleasant one-day staycation at Genting Hotel Jurong. The room was clean, comfortable, and well-maintained, perfect for a short getaway from the city buzz. What truly made the experience stand out was the exceptional service from the front desk staff. Mei Yee and Didi were warm, professional, and incredibly helpful throughout my stay. Their friendly attitude and willingness to assist made check-in smooth and the overall stay even more enjoyable. Thank you for the great hospitality!
Käännä
Majoituspaikan vastaus: Dear Ms Celine, Thank you for staying with Genting Hotel Jurong by Resorts World Sentosa and for taking the time to provide us with your valuable feedback. All of us at Genting Hotel Jurong take pride in providing our guests with the highest standards in hospitality. We are most delighted to note that your overall experience met your expectations. We wish to assure you that we would strive to continue to enhance the level of service and guest experience at Genting Hotel Jurong. We look forward to your continued support and hope to welcome you back again in the near future. Regards, Duty Manager Genting Hotel Jurong
The room and toilet is toooooo small. Not gonna book again for now. So crampy for this hotel.
Käännä
Majoituspaikan vastaus: Dear Lingo, Thank you for sharing your feedback about your recent stay at Genting Hotel Jurong. We sincerely apologize the room sizing did not meet your expectations, and we understand how important this aspect is for our guests. We appreciate your input and regret any disappointment caused. Do rest assured that we take all guest comments seriously in our continuous efforts to improve. If there are specific details you would like to share more on any other aspects of your stay, please feel free to reach out when you have the time and hope to have the opportunity to welcome you back for an improved experience in the future.
Great hotel located in Jurong beside The Yard Jurong Gymnastics .Perfect place to stay and visit Sentosa and other attractions
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for staying with Genting Hotel Jurong by Resorts World Sentosa and for taking the time to provide us with your valuable feedback. All of us at Genting Hotel Jurong take pride in providing our guests with the highest standards in hospitality. We are most delighted to note that your overall experience met your expectations. We wish to assure you that we would strive to continue to enhance the level of service and guest experience at Genting Hotel Jurong. We look forward to your continued support and hope to welcome you back again in the near future. Regards, Duty Manager Genting Hotel Jurong
Majoituspaikan vastaus: Dear Valued Guest, Thank you for staying with Genting Hotel Jurong by Resorts World Sentosa and for taking the time to provide us with your valuable feedback. All of us at Genting Hotel Jurong take pride in providing our guests with the highest standards in hospitality. We are most delighted to note that your overall experience met your expectations. We wish to assure you that we would strive to continue to enhance the level of service and guest experience at Genting Hotel Jurong. We look forward to your continued support and hope to welcome you back again in the near future. Regards, Duty Manager Genting Hotel Jurong