ibis budget Singapore Joo Chiat

good location and with helpful staff

非常不錯的酒店

Very bad experience – not recommended I had a very disappointing stay at this hotel. When booking, I specifically requested a room on a higher floor and away from the lift. However, upon arrival, I was placed on the ground floor in a room that smelled terrible and was very humid – it was affecting my health. We asked to change rooms, and they moved us to level 2, but it was right next to the lift. Throughout the night, there was constant noise from people using the lift, making it very difficult to sleep. On top of that, the walls were so thin that we could hear everything from the room next door – conversations, showers, everything. We called the reception to complain, but they didn’t take any action or offer any solution. Overall, the customer service was extremely poor. I would not recommend staying here.