Mandai Rainforest Resort by Banyan Tree

都挺好的。

住宿體驗挺好的，看到網上差評很多，我們入住感受很好，在動物園裡麪，距離市區有點遠，但是酒店很新，裝修也很有風格，從酒店可以直接去動物園。適合親子旅行。

Lovely stay with pleasant attentive staffs. Limited F&B choices

Mandai Wildlife Resort is especially recommended for travellers to Singapore. This is especially so if we’re travelling with young kids as kid’s amenities both within the resort and in the vicinity of the hotel can easily keep our young ones fully occupied for 3 days and 2 nights. Travellers from temperate countries would be especially enticed by the tropical flora and fauna in the area. Minimal view of high rise buildings in the horizon also gives it an equator countryside vibe. Furthermore, we can breathe in fresh air and take in nourishing greens right from the comfort of our rooms, enabling us to connect with nature even without leaving the room. The layout and quality of furniture in the room and toilet are also top notch, and much thought and accumulated experience running premium resorts have clearly been put into it. Considering the location of the accommodation, much work has obviously been done behind the scenes to keep bug counts low in rooms, and mosquito encounters are just occasional, just 2-3 bites a day. Hotel staff are generally welcoming. Many greet you on sight and we can sense the hospitality culture management expects hotel employees to uphold. The green sanctuary did much to make our stay a pleasant one, details which i would not list for 2 main reasons - to ensure guests like you can receive pleasant surprises which you yearn for, and for the host to exceed expectations and not be boxed in by entitled guests. Staff are welcoming in general, in particular Rachel, whose sincerity and welcoming, bubbly smile shines brightly as an x-factor. Rachel, if you see this, stay true to yourself and not let future setbacks take away this shining aspect of you! Overall, due to Singapore’s size, or lack there of, Mandai Wildlife Resort is the go to hotel for travellers. Reasonably priced shuttle buses carry travellers to and from the hotel and town, and the central business district is a mere 30 minutes taxi ride away. Given that comparable hotels in the centre easily cost a few hundred dollars more per night, the rejuvenation you feel staying comfortably away from the hustle and bustle of the city core, the experience of healing comfortably in the rainforest, and then reinvesting part of the huge savings in cabs or chauffeuring services, is a no brainer and well worth it.

酒店環境很好，離動物園很近

僅僅發表個人意見，很久沒有寫過這麼長的評價了，真的非常失望，感覺未來對悦榕莊系的酒店沒有任何慾望了。 入住當晚打車到酒店，因為酒店比較新，所以司機不知道酒店地址，打了很多個電話都沒人接。差不多打了二十分鐘終於打通，找到了酒店。前台比較nice，但是如果不會英語最好早點入住，我入住時就有一位美女英語不太好，讓我幫她翻譯。入住後剛放好行李就發現，入住時前台並沒有主動提出給孩子提供小童用品。然後打電話給room service後就看到地毯上有個別人的美瞳。。。再打電話去room service反映，叫人重新打掃。。。要求送的東西，也很久都沒送過來。。。今天早上去游泳，發現一個安全員都沒有，gym也沒有服務員，酒店裡遇到的每一個服務員沒有一個笑臉，甚至我們早上到下午回來，房間都沒有打掃。 另外，如果大家到新加坡到目的是為了購物和體驗新加坡，這裏離市區巨遠。但是如果為了體驗原生態，這裏確實是不錯的，不過我自己真挺後悔訂了2晚。。。