Amrise Hotel Kitchener, Check in 9PM, Check Out 8Am arvostelua

Bad experience as first night aircon break down and we have to change a room. Rooms are very small. And after change room, the aircon auto turn off by itself after 8-10 hours use. So slept till midnight may have to wake up turn on again. Other than that due to change of flight we need to extend till evening. So spoke to an operator, they mislead us if extend till 6pm have to pay sgd100++. So when we said if this is the case, might as well we purchase one more day. So we proceed to pay for one more day in trip.com. After that we bring the booking to front desk and expect them to continue but end up they say cannot. After negotiating we paid cash sgd80. So we ask them to cancel our booking on trip.com. They say cannot cancel and refund. Ask us to contact platform. And we did but platform said, that depend on the hotel side. Pushing responsibility. So basically we suppose to check out at 12pm and we extend till 6pm. We total paid sgd152. Horrible as their front desk don’t speak well English. And their conversations are so misleading. In Singapore I strongly believe paying this price can get some hotel which rooms are bigger and won’t have aircon issue. It’s so irritating when sleep half way. Aircon dead and u have to wake up and switch on again and also the hotel next to roadside. The car honk loud enough to wake u up any point of time. I don’t recommend this hotel. And whole hotel have kind of old building smell. Really turn peoples off.

ni v v v v v

Very good service. I am happy with staying this hotel

Price is reasonable and nice to chill as well. Highly recommended

Great stay in AMRISE HOTEL KITCHENER. Much appreciated for the hotel offered me a tatami design room with a very good price. The room is clean and spacious enough for me to repack my luggage.

一般般吧不適合這個價格

The hotel is just a short walk from Farrer Park MRT, making it very convenient. There are plenty of 24-hour eateries nearby, which is a big plus. The front desk staff was friendly, and the check-in process was smooth. We were pleasantly surprised with a free room upgrade, which showed great hospitality. The room was clean, and overall, it was a great experience for the price paid.

Room cleanliness can be improved, many stuff left in the hallway too which blocks the path for proper walking but overall for the price no complaints

入住时间，退房时间不合理，晚上9点以后入住，早上8点要退房，地板很脏，充電插口也是壞，服務也不好

It was a good experience. The service was ok, and the facilities & environment was good.

khách sạn gần mrt rat tiện lợi, phòng lớn rất sạch sẽ, giá cũng k mắc ok hài lòng lần sau sẽ đặt lại

Good, very convenient

Lần đầu tiên mới gặp trường hợp đặc phòng 9pm nhận phòng 8h Chả phòng nhân viên thái độ

Service was bad. Was told room was ready earlier but need to pay extra $20 for early check in.