Majoituspaikan vastaus: Dear valued guest, thank you so much for your wonderful review! We're delighted to hear that you enjoyed the clean and quiet environment, along with the convenience of our central Chinatown location. It’s fantastic to know our team made a positive impression on your stay. 😊We truly appreciate your kind words and high praise, and we hope to welcome you back for another exceptional experience soon!
Vieraskäyttäjä
Pagoda-studio (ei ikkunaa)
Majoittunut 11. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 24.12.2024
Some rooms were a bit narrow and there is no elevator. However the rooms themselves were clean and comfortable. The service was prompt and very helpful. Special shoutout to Mary, Yani and Macia for fantastic service and especially Mary for helping with baggage.
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for your feedback! We're glad that the room and our team's excellent hospitality made a great impression during your stay. We ensure room sizes and configurations, as well as the absence of a lift, are clearly noted in our listings to set expectations before booking. We appreciate your understanding and hope to welcome you back soon! 😊
MJ98
Pagoda Loft
Majoittunut 9. 2024
Pariskunnat
22 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.12.2024
Clean room in a great location at a reasonable price.
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for your wonderful feedback! We're delighted to hear you enjoyed our convenient location and found excellent value in your stay. We look forward to welcoming you back for another fantastic experience soon!
Vieraskäyttäjä
Pagoda Loft (kattoikkuna)
Majoittunut 8. 2024
Matkusta ystävien kanssa
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 23.11.2024
還好吧 周圍
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for your review! If there's anything we can do to make your next visit even better, please don't hesitate to share your thoughts. We would love to welcome you back soon! 😊
Vieraskäyttäjä
Pagoda Junior Studio
Majoittunut 10. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.11.2024
Increíble estancia en este hotel, lo mejor la ubicación ya que estaba al lado del metro y muchas tiendas y supermercados cerca y la amabilidad de las chicas en especial Lily que tuvimos un problema con la llave digital y nos dio una llave física, también tenían lista la habitación antes de tiempo. Lo no tan bueno es el tamaño de la habitación que se queda un poco pequeña para muchos días y las escaleras para acceder que son bastantes para llevar maletas pesadas. De todas maneras recomiendo este alojamiento un 10! Gracias por todo chicas.
Käännä
Majoituspaikan vastaus: Dear valued guest, Thank you so much for your thoughtful feedback! 😊 We're thrilled to hear that you had an enjoyable stay and appreciated the convenience of our location. It’s wonderful to know that our team was able to assist you when needed, and we’re glad you felt taken care of throughout your time with us. We truly value your understanding regarding the room size and access, and we’re grateful for your kind recommendation. We hope to have the pleasure of welcoming you back in the future for another wonderful stay!
Vieraskäyttäjä
Pagoda Loft
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.11.2024
The location is great, literality outside of MRT. But there is no lift so that we had to carry all of our luggages to third floor. Maica, Mary, Lily were helpful and responsive 👍
Käännä
Majoituspaikan vastaus: Dear valued guest,We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you enjoyed our location and felt warmly welcomed by our team. It is wonderful to know that their assistance contributed positively to your experience.We acknowledge that the lack of an elevator may present some inconvenience for certain guests, and we truly appreciate your understanding. We would like to mention, however, that the absence of a lift is noted in our listing to set expectations for guests prior to booking. Thank you once again for choosing Heritage Collection. We look forward to the opportunity to welcome you back!
Jcool
Pagoda-studio (ei ikkunaa)
Majoittunut 9. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.11.2024
This hotel uses a digital concierge. You check in and check out online. You’re assigned a digital key after checking in. But Maica, Mary and Lily went the extra mile to create a WhatsApp group and attended to any queries or information I need. Constantly reminding me and checking on me to see if everything is ok. Kudos girls!!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you had such a positive stay, and we truly appreciate your kind words about our team. Ensuring that our guests receive exceptional care is a top priority, and we’re so pleased to know that we were able to meet your expectations.We’re also glad to hear that our digital services added to the convenience of your stay. We continuously strive to enhance our guests' experiences, and your feedback reinforces that we’re on the right track.Thank you once again for choosing Heritage Collection. We hope to welcome you back soon!
Kwong Min
Pagoda Loft
Majoittunut 9. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.10.2024
It was a wonderful place to stay. Clean and tidy and easy to access to mrt and varieties of foods around.
Also, thanks to have Lily, Mary & Maica who is explained everything clearly and being friendly to us.
Highly recommended! 🙌🙌
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your thoughtful feedback and recommendation! We truly appreciate your kind words about our convenient location. We’re delighted to hear that you enjoyed the accessibility of the surrounding areas and that our team made you feel welcomed with their hospitality throughout your stay.We look forward to the opportunity to welcome you back to Heritage Collection on Pagoda in the near future.
Majoituspaikan vastaus: Dear valued guest,Thank you so much for taking the time to share your experience with us! We’re delighted to hear that your decision to stay with us met your expectations. It’s wonderful to know that our location and amenities contributed to a smooth and enjoyable stay.We are especially grateful for your kind words about our team. It’s always our goal to provide thoughtful and attentive service, and we’re thrilled to hear that they helped make your journey even more memorable.We truly appreciate your support and hope to welcome you back in the future for another memorable stay!
MUHAMMET TALHA
Pagoda Junior Loft
Majoittunut 9. 2024
Yksin matkustavat
3 arvostelu
4.7/5
Mahtava
Lähetetty 7.10.2024
There was no soap for toothbrush and hand washing, Overall I liked it, clean hotel. You have to download an app to open the hotel room door from your phone and they take a deposit of 200 Singapore dollars, the location is very central
Käännä
Roretta
Pagoda Studio Deluxe
Majoittunut 8. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.9.2024
A pleasant stay and everything is perfect:)
Service is 5 stars as the staffs (Lily and Mary) who serve us very friendly and helpful. Swift response to our request and easy to communicate without hassle.
Room is sparkling clean and spacious enough for 2.
Definitely will choose this place again.
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you for taking the time to share your experience with us! We appreciate your feedback highlighting the room and our service. It's great to hear that our team made you feel welcomed with their hospitality throughout your stay.Your satisfaction is very important to us, and we’re thrilled that you’ll be choosing to stay with us again in the future. We look forward to welcoming you back soon!
nice work to Mary, Maica and Lily. Especially lily help a lot!
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you so much for taking the time to leave us a review. We're so glad to hear that you felt welcomed by our team. It’s great to know that they were helpful during your stay. We will make sure to pass your kind words to them. Thank you and we hope to welcome you back soon!
Vieraskäyttäjä
Pagoda Loft
Majoittunut 6. 2024
Yksin matkustavat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.9.2024
還行,服務員真好看
Käännä
Majoituspaikan vastaus: Dear valued guestThank you for your post-stay survey. We appreciate your support for us and giving team members a shoutout. We are sure to relay the good word to the team that curated a wonderful experience with us.We hope to be given another chance to welcome you again to Heritage Collection!